Have you seen your team’s favorite workspace yet?
Spoiler: it doesn’t involve 12 tabs, sticky notes, and can actually close deals.
Meet Text App — the all-in-one support platform that cleans up the mess. Live chat, ticketing, chatbots, and automation in one place. No more tool-juggling. No more context-switching.
With Text Intelligence™, your agents skip 80% of repetitive busywork, tickets route themselves, and problems get solved before they pile up. Whether it’s 50 or 5,000 conversations a day, Text App makes your team look unstoppable.
✹ See it in action. Visit Text App Educational hub: link in bio 👆
Most rebrands just change colors. This one changes perspective.
The new Text homepage is live, built around a simple idea: customer service shouldn’t just solve inquiries, it should drive growth.
Monitor, engage, convert, measure. Give your team the tools to turn conversations into revenue.
Great service sells. Text us to see how.
TEXT.COM
Link in bio.
New research from 3,000 consumers and brands in Health, Wellness & Beauty reveals the pattern:
→ 89% of customers want to feel recognized.
→ 67% think brands favor new customers over existing ones.
→ Most say rewards take too long, offers feel generic, and support arrives late.
That’s repeat revenue walking out the door.
On May 13, Dariusz Madetko, AI-first Customer Service Manager at Text, joins GetResponse to break down where loyalty actually breaks — and how ecommerce brands can use support, automation, and communication to keep customers engaged and buying.
Save your seat! 🔜 @GetResponse
New product goes live. Customers start asking. Your customer service team doesn’t know answers. That’s where you lose the sale.
We’re breaking this down with Sam Thomas Davies (@CreativeForceIO ) and Peter Sarzyński (@Text_HQ ) — how to automate product launch and make customer service ready before, so you start converting from the first conversation.
Sign up: link in bio 👆
DON’T COMPARE YOURSELF TO OTHERS ON SOCIAL MEDIA
(unless it’s AI resolution rate).
𝗟𝗲𝘀𝘀 𝗰𝗼𝘀𝘁 𝗼𝗻 𝗿𝗲𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝘄𝗼𝗿𝗸 = 𝗺𝗼𝗿𝗲 𝘁𝗶𝗺𝗲 𝗳𝗼𝗿 𝗰𝗮𝘀𝗲𝘀 𝘁𝗵𝗮𝘁 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗱𝗿𝗶𝘃𝗲 𝗿𝗲𝘃𝗲𝗻𝘂𝗲.
That’s what AI resolution rate really implies — not just how many conversations your AI closes without your team stepping in.
Happy to announce we reached a 74% average AI resolution rate across all licenses at Text! 🎉
If done right, it simply works. And generates profit for your business.
Text us for more 💬
You’d be surprised how much revenue a single SMS can recover.
Tomorrow we're going live on turning "not sure" into "order confirmed."
Join Text × 2Way: 🔗 link in bio!
📆 March 25 | 🕰️ 12 PM ET
In a single quarter, we support 7 million conversations through our Meta integrations.
We earned it. Text is now a badged @Meta Business Partner!
This recognition confirms that our products meet Meta’s technical and quality standards and that businesses rely on Text integrations every day.
For you, it means smoother integrations, more reliable messaging workflows, and faster improvements through closer collaboration with Meta.
If you're serious about ecommerce growth, these two belong on your radar.
Meet the speakers of our next webinar: Peter Sarzyński (Text) and Nina Tomczak (2Way). They'll show how to turn undecided buyers into "order placed" with SMS and agentic automation.
Catch them live on March 25 📆 Registration link in bio
📱 Scrolling your phone right now? Your customers are doing the same.
SMS is where the conversation happens — and agentic automation is what turns that conversation into revenue.
Join Peter Sarzyński (Text) and Nina Tomczak (2way) live on March 25: link in bio!
#ecommercewebinar #agenticautomation #customerservice
Text them before your competitors do. 📱
Join Peter Sarzyński (Text) and Nina Tomczak (2Way) as we unpack how SMS and agentic automation help brands turn visitors into buyers. Link in bio 🔗
You’ll learn how to:
✦ build an owned audience instead of renting reach
✦ capture phone numbers online and in-store with QR, NFC, popups, and chat
✦ reach buyers with right-on-time SMS (98% open rates)
✦ combine @LiveChat + 2Way to capture leads and convert more shoppers
See you on March 25!
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50,000 VIPs and three account managers? That’s not retention — that’s overload.
Gali Hartuv, together with Peter Sarzynski, breaks down why the real sweet spot for VIP hosting is 80–100 players per manager before personalization starts to suffer.
Want the full story? The webinar recording is now available on demand (link in bio!)
🏅 Category features: 19/20
🏅 Overall score: 91/100
We’re happy to share our new @Capterra Customer Service Shortlist 2026 badge and top category scores.
You did it again, Texters 👏
Thanks to the teams using @LiveChat every day. Keep growing your business by delivering great service!
Powered by @Text_HQ
