$9.20M came in through customer service chats powered by Text in a single month. Not from ads, not from outbound. From conversations our clients were already having.
When every chat is a chance to close, the numbers move fast. Clients who put service on offense are seeing +39% month on month.
That's what happens when you stop treating support as a cost.
Your support chat just closed a sale.
A customer asked a question. The Text AI agent read them, scanned your catalog, and put the right products in the conversation.
One tap inside the chat, and the order landed in Shopify. Support answered and sales closed in the same conversation.
That's how service becomes your biggest profit engine.
See it on your own catalog. Text us.
Most rebrands just change colors. This one changes perspective.
The new Text homepage is live, built around a simple idea: customer service shouldn’t just solve inquiries, it should drive growth.
Monitor, engage, convert, measure. Give your team the tools to turn conversations into revenue.
Great service sells. Text us to see how.
TEXT.COM
Link in bio.
New research from 3,000 consumers and brands in Health, Wellness & Beauty reveals the pattern:
→ 89% of customers want to feel recognized.
→ 67% think brands favor new customers over existing ones.
→ Most say rewards take too long, offers feel generic, and support arrives late.
That’s repeat revenue walking out the door.
On May 13, Dariusz Madetko, AI-first Customer Service Manager at Text, joins GetResponse to break down where loyalty actually breaks — and how ecommerce brands can use support, automation, and communication to keep customers engaged and buying.
Save your seat! 🔜 @GetResponse
New product goes live. Customers start asking. Your customer service team doesn’t know answers. That’s where you lose the sale.
We’re breaking this down with Sam Thomas Davies (@CreativeForceIO ) and Peter Sarzyński (@Text_HQ ) — how to automate product launch and make customer service ready before, so you start converting from the first conversation.
Sign up: link in bio 👆
Most chat windows are just "defensive" polite bots. Ours are profit engines.
We’re seeing a 266% MoM increase in sales from chats, and honestly? This is only the beginning. This isn’t a vanity metric; it’s the sound of real customers hitting the "buy" button after talking to our AI agents.
Stop treating chat like a support ticket. It’s your sales floor. Let’s dance!
You’re sitting on your biggest revenue channel.
It’s not ads. It’s not outbound. It’s every conversation your team is already having.
Dare service to be your biggest profit engine.
Your support team talks to more buyers than your sales team. You just call it “helpdesk.”
Put them on offense.
Text us. We’ll show you where revenue is hiding.
New in Text: real-time revenue opportunities for Shopify merchants
Your customers already show buying signals. Most customer service teams treat them like support tickets. Now you can catch them live, engage at the right moment, and act instantly.
Turn customer support into a proactive platform that drives growth.
Try it free for 14 days at text.com and see the revenue hiding in your conversations.
Great service sells.
