Genesys®

@genesyscx

Enabling organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth. #OneGenesys
Followers
13.3k
Following
56
Account Insight
Score
35.74%
Index
Health Rate
%
Users Ratio
239:1
Weeks posts
Orchestrating moments through insights, timing, and trust. This is the next level of experience. ✨
79.1k 176
2 months ago
Growth doesn’t just come from what you offer. It comes from how you make people feel during every customer interaction. In a world where every interaction counts, great experiences win loyalty and define brands. ✨ The next level of experience is here. Link in bio.
85 2
9 months ago
📣 Say hello to 𝙂𝙚𝙣𝙚𝙨𝙮𝙨 𝘾𝙡𝙤𝙪𝙙™ 𝘼𝙄 𝙎𝙩𝙪𝙙𝙞𝙤 and its first capability: 𝙂𝙚𝙣𝙚𝙨𝙮𝙨 𝘾𝙡𝙤𝙪𝙙™ 𝘼𝙄 𝙂𝙪𝙞𝙙𝙚𝙨. 🎯 Built to deliver 💥 Built for everyone 🧠 Built for the era of agentic AI Learn how we're laying the foundation organizations need to responsibly move to #agentic AI-driven customer engagement. Link in bio ⤴️
227 3
10 months ago
What's in the bag? Just the latest in CX + AI 👀 Don't miss a moment. Watch Xperience on Tour Mexico City on-demand. Link in bio.
44 0
1 day ago
@westwood_lee with our @genesyscx shot of the week 🍟👏🏼 #MajesticksGolfClub #Genesys
102 1
6 days ago
Wrapping up an unforgettable week in Vegas 🎲 ServiceNow #Knowledge2026 brought the energy, the ideas, and a whole lot of inspiration for what’s next in CX. Thanks for being part of it 💚
137 1
8 days ago
What does giving back look like in your community? 🧡 For Zach, it means supporting @theguardsmen – a nonprofit powered by 100% volunteers, so every dollar raised goes directly to kids through scholarships, camperships and youth programs. He shares how being a One Genesys Orchestrator helps him turn purpose into real community impact. See what makes #OneGenesys so special at our link in bio.
41 0
9 days ago
Olympic mindset, meet AI-powered CX. ✨ Hear from two-time Olympic medalist Lars Grael on how real leaders rise with the right tools in their corner. Link in bio to watch the Keynote. #Xperience26
66 4
10 days ago
📣 Genesys announced a new partnership with @Meta . @WhatsApp on Genesys Cloud just got a new way to connect messaging, voice and AI on one of the world’s most popular platforms. This is a major step toward truly seamless customer experiences. 🔗 Tap the link in bio to learn more.
165 1
11 days ago
“Just one quick question…” …multiplied by 106 million. @Visa is transforming CX with Genesys + @ServiceNow to handle every moment better ⚡ Head to the link in our bio to see the full story!
55 0
12 days ago
That’s a wrap on Xperience on Tour London 🇬🇧 Two days of real energy, insight and honest conversations around agentic AI and the importance of experience orchestration. Shoutout to our 800+ attendees across customers, partners and industry leaders who made the event a success.
114 1
15 days ago
🌳 Earth Month highlights from around the globe: cleaner parks, newly planted trees, and meaningful conversations about climate change. Every action, big or small, contributes to lasting impact when people come together with purpose. #OneGenesys #Sustainability
107 0
16 days ago