AI ambition isn't the problem. AI execution is. At Knowledge 2026, we closed the gap with a new AI experience, an expanded AI workforce, and the control and data layers to run it all.
#Know26
Everyone bought into AI. The results didn’t follow. @ServiceNow breaks down the walls—connecting every AI, every workflow, and every data source—so teams can put AI to work and actually see the returns.
Pipes > models. Perhaps a controversial opinion, but when you talk to people who are pushing the boundaries of what AI agents can do, they’re not sitting around waiting for faster better stronger models to come out every day (because they don’t.) They are finding new and interesting ways of connecting models together… they’re modifying the PIPES around the model.
What that looks like in practice:
• Connecting AI to the data and context your business actually runs on
• Routing work across departments and tools without handing it back
• Governing every action end to end
ServiceNow flew me out to Vegas to learn about how they’re already solving this problem for large enterprises like FedEx so their clients don’t have to. #ServiceNowPartner #Know26 @servicenow
At #Knowledge26, our CEO Jensen Huang and @servicenow Chairman and CEO Bill McDermott unveiled the next chapter of enterprise AI.
Through Project Arc and vibe coding, we are integrating the NVIDIA AI Factory into the ServiceNow platform to turn complex intent into seamless action.
