BMOP has a new Instagram account,
@BMOPsound . Some might wonder: âGee, doesnât BMOP already have IG at
@bmopmusic ? Why not use that account?â Well, we would love to butâŚ
TLDR; there is a known
@Instagram bug that has prevented BMOP from accessing its account for three months. The
@BMOPmusic account is not the only IG account impacted by this bug. So, weâre creating a new account to use and dream of the day when the bug is resolved.
Please follow #BMOP at
@BMOPsound as the label approaches its 100th release. We look forward to resuming our Instagram interactions with you.
For technical bug details, read below
. . .
What is the bug? When was it introduced?
The bug is a multi-factor authentication (MFA) issue introduced to Instagram's backend around the end of July 2023 wherein the Boolean that governs MFA authentication can exist in a null state. When null, the IG MFA process currently chooses to interpret null as âtrueâ. This creates an insurmountable MFA block for certain types of accounts.
.
What is being done about this bug?
BMOP has been working with an engineer to report and try to get the bug resolved. There have been multiple telephone & support conversations on the matter. Meta engineers acknowledge the bug presence and its impact on accounts like
@BMOPmusic . Until a fix is published to Instagramâs backend, the bug will persist.
.
Can I help BMOP regain access to
@bmopmusic ?
Thank you, it would be great if you could. Unless youâre a backend engineer working for Instagram with access to the bug queue, itâs not likely. As a fan of #BMOPâs concerts, premieres, & award-winning recordings, you could tag
@meta &
@instagram in comments, asking when the Instagram MFA bug will be fixed.
.
How do I interact with #BMOP on Instagram?
Follow BMOP at
@BMOPmusic & at
@BMOPsound . Tag both accounts when posting about your BMOP experiences. #BMOPsound is an essential element of BMOPâs mission to commission, perform, & record exceptional orchestral music & opera of the 20th & 21st centuries.
.
What happens to the
@BMOPsound account if BMOP regains access to
@BMOPmusic ?
BMOP looks forward to the day when it can post to
@BMOPsound &
@BMOPmusic .