For the not-yet-indoctrinated, the table-setting methods of a hospitality venue may seem complicated. But in many venues it’s simple: folded napkin to the right, cutlery placed on top, and water glass beside or above.
Number 5 in the Beginner’s Guide to Service: How to Set a Table.
Featuring the team at Rumi (@wakim_moussa ) and shot by @jackyounger and @joannazawadzka .
Folded bill on a tray, business card or weight on top to keep it discreet. Placed effortlessly on the table. This is How to Deliver the Bill.
The Beginner’s Guide to Service made with the team at @rumibrunswick , shot by @jackyounger and @joannazawadzka .
Next up in The Beginner’s Guide to Service: How to Polish a Glass. Simple to the veteran, a mystery to a first-timer.
Shot at @rumibrunswick with the help of the Rumi team, @jackyounger and @joannazawadzka .
How do wait staff effortlessly carry three plates? How do bartenders perfectly polish a glass? When young people are starting out in hospo, there are a few daunting tasks that soon become second-nature.
On a recent visit to @rumibrunswick , we spoke to @josephabboudrumi about why hiring young staff is good sense and great business. And we made The A+ Beginner’s Guide to Service.
Featuring the team from Rumi. Shot by @jackyounger and @joannazawadzka .
Pearls of wisdom from @lisachristinalorenz , @oliver_bigeasy and @chelseablur in this month’s article.
“I love volume pricing as a promotional tool,” Oliver Brown tells Fred Siggins. “Making premium things like champagne accessible or driving covers for a specific night lets you bank dollars when you can’t bank margin.”
“As a core business model I think it’s shit, and honestly, bad for the whole industry. Guests stop understanding what things actually cost to deliver and suddenly everyone looks like they’re overcharging.”
Read at the link in our bio.
Words: @thewhiskyteller
Photos: @edgorwell
Hospitality venues are turning to extreme deals to bring in customers. Is it a viable long-term strategy?
Fred Siggins reports on The Economics of Generosity, live on Monday.
At Casa in Mount Hawthorn, there is no phone. And they’re thinking about getting rid of the one in the pizza shop next door, too.
For March — @ellen___fraser writes about our obsession with communication lines and availability, and the business owners that are busier than ever without it.
