Don’t miss this in-depth interview in The Executive Magazine with Charlotte Thorne, a leading voice in family wealth and Founding Partner at Capital Generation Partners.
Drawing on her experience advising Gordon Brown at HM Treasury, Charlotte explains how building a firm without external shareholders enabled her and her co-founders to design an investment process that avoids a product-sale mentality, focusing instead on providing directional advice that leads to the right outcomes for families.
Charlotte also shares insights from her upcoming book, which aims to educate and empower clients who may feel out of their depth due to industry jargon. It is a compelling look at how institutional rigour and human dynamics must work together.
Enjoy the full article here: https://lnkd.in/eewFuWgn
Marketing is not just creative. It is psychological.
From social proof to scarcity, the right triggers influence decisions faster than product features ever could.
Swipe to discover 9 powerful psychology triggers every brand should be using.
Great read from Andrew Davidson and Laura Matthews in Management Today on the evolution of the UK High Street.
While many focus on policy, Andrew (Head of Retail) and Laura (Senior Manager) at 4C Associates argue the reality is far more nuanced:
“The high street is under real pressure, but the picture is more complex than a simple policy failure. Rising costs and weak confidence continue to bite, yet many retailers have reported solid results, showing demand persists. The biggest threats now come from fast-moving online rivals, AI-driven shopping tools and resale platforms like Vinted...”
From the “cost-of-living squeeze” to the rise of the circular economy, this piece explains why discretionary spending remains selective and how retailers are adapting by leveraging better data and omnichannel models.
Read the full article here: https://lnkd.in/eU3-kJbp
In 1866, Henri Nestlé set out to save lives. His first invention, Farine Lactée, was a breakthrough infant food designed to reduce mortality at a time when breastfeeding alternatives were scarce.
We’re delighted to see our founder, Petra Smith, featured in Forbes, reflecting on building Squirrels & Bears and the importance of progress over perfection.
Read the article: https://lnkd.in/gPAF2jPA
In leadership, visibility is common. Real influence is less so. What separates a leader who is merely noticed from one who is genuinely followed is the story people tell about them when they are not in the room.
As a leader, your personal brand extends far beyond a polished social media profile. It is the space you hold in the minds of your colleagues, your industry, and your stakeholders.
Read more in our latest blog authored by Rebecca Lea here: https://lnkd.in/eVJD9c23
We talk about high performance all the time, but at the executive level, the requirements are different. AhaMo™ recently shared 5 traits that separate thriving leadership teams from the rest with theHRDIRECTOR - and we highly recommend this read for any leader looking to level up their team’s impact:
https://lnkd.in/e9Cymphz
For every 1 customer who complains, 26 stay silent. But they aren’t silent - they’re just talking to everyone except you.
Research shows that dissatisfied customers tell 9 to 15 people about their experience. About 13% of them tell more than 20 people.
Why? Because complaining to a brand feels like shouting into a void. Psychologically, customers choose the ‘grapevine’ because it’s the path of least resistance. It’s easier to vent to a friend and get empathy than to navigate a ‘Contact Us’ page.
But how do you cut the grapevine before it grows?
⚪ Reach out when things are going well. A simple ‘How is the experience so far?’ removes the psychological barrier to sharing minor frictions before they become major vents.
⚪ Use social listening tools to find the ‘grapevine’ conversations before they trend.
⚪ If a complaint does go public, respond with empathy and a solution. This shows the other silent 26 that you are worth talking to directly.
Proactive communication is your best PR strategy.
It’s fantastic to see Insider Media covering the news of Kate Gard’s appointment as Managing Director of the Water division at Complii.
Read the full article here: https://lnkd.in/eBW2YfwH
Founded in 1937, Krispy Kreme began with a secret yeast-raised recipe and a small shop in Winston-Salem, North Carolina, where the aroma of fresh doughnuts stopped people in their tracks.
From a hole in the wall serving hot Original Glazed doughnuts to a global brand known for its signature experience, Krispy Kreme’s journey is rooted in consistency, innovation, and joy.
Swipe through to discover how a simple recipe became a worldwide sweet tradition. 🍩
