SBS Transit Ltd

📢 Good news for passengers of Services 5A and 5B! 🚌 From Monday, 11 May 2026, the routes of Services 5A and 5B will be extended to enhance connectivity for commuters travelling to nearby schools and the Changi General Hospital (CGH). 🚏 With this change, Service 5A will call at five additional bus stops, including Simei Station and terminate at the bus stop along Simei Street 3 before CGH. Additionally, Service 5B will also have its route extended to begin service from the bus stop after CGH. 👆 For more details, do check out the poster.

🚌 Commuters of Express Services 513 and 850E, do take note! From Monday, 15 June 2026, the route of Express Service 513 will be extended, while Express Service 850E will operate an additional trip. Both services will be renamed as City Direct Services. 👆 Please refer to the posters for details.

This Mother’s Day, we celebrate the love and quiet sacrifices of mothers who give their all — at home and at work. ❤️ Senior Customer Service Captain Catherine Martinez has been part of our SBS Transit family for nearly 16 years. A mother of two, she skilfully balanced shift work while raising her children, now 24 and 27. When they were younger, they would excitedly look out for her at Little India Station where she works, beaming whenever they caught a glimpse of her. Besides overseeing daily train operations as a Team Leader, Catherine also generously shares her knowledge and experience with her peers. As she puts it: “If someone becomes successful by learning from you, that makes you a successful person too." Her husband, who is also a Customer Service Officer, shares that same passion. Together, they find joy and fulfilment in their work every day. 🤩 Beyond work, Catherine enjoys singing and was featured as the lead singer in our SBS Transit song: 𝘔𝘰𝘷𝘪𝘯𝘨 𝘍𝘰𝘳𝘸𝘢𝘳𝘥 𝘛𝘰𝘨𝘦𝘵𝘩𝘦𝘳! 🎶 Looking back on her journey, Catherine treasures how far she has come, having embraced both motherhood and her career with the steady support of her family and team. ✨ Her story reminds us that behind every uniform is a heart full of love and strength. 🙌 Wishing all mothers a Happy Mother's Day! 🌷 🎤 Hear Catherine sing in our music video: /share/v/1Cq7MsYLfo/?mibextid=wwXIfr.

What does it take to completely give 25 MRT trains a makeover? 🚇 More than engineering expertise, it takes teamwork, resilience through a global pandemic, and commitment by the people to see the project through. 💪🏼 Since its launch in 2003, the North East Line has set the benchmark as the world’s first fully automated underground heavy rail system. To sustain its high reliability, we carried out a mid-life upgrade for its 25 first-generation trains to meet evolving technological and operational demands. Beyond a technical upgrade, this project reflects a promise to putting our commuters at the heart of every decision ❤️ — driven by collaboration, innovation, and operational excellence. Together with the Land Transport Authority (@ltasg ) and CRRC Corporation Ltd. Nanjing Puzhen (@crrc_global ), we stand together for a better tomorrow. ⛅️ 💙▶️ Press play to see the people and passion that made this possible! #ReliabilityIsAJourney #BetterJourneys

“Keeping every commuter safe is part of my responsibility,” shared Customer Service Officer Jansen Heng. Last September, Jansen was on duty on board a train when a lady discreetly approached him. She gestured to a man nearby, claiming that he had been secretly taking photos from a low angle behind a woman on the escalator at Outram Park Station. Jansen promptly updated our Operations Control Centre and approached the man, who admitted to filming but became defensive about his actions. 🚆 When the train reached Clarke Quay Station, Assistant Station Manager Desmond Dexter had already been deployed to assist. He boarded the train and asked the man to alight, but the man refused to cooperate. Staying calm and professional, both Jansen and Desmond remained beside the man as the train moved off. At the next station, three other station staff managed to escort the man off the train and the team held him at the platform until TransCom officers arrived. The man was later arrested for public nuisance. On Thursday, both Jansen and Desmond were recognised with the SaferSG Partner (Individual) Awards at the Public Spiritedness and Community Partnership Award ceremony by the Singapore Police Force. 🏅 Their actions are a great example of public spiritedness in action — calm, alert, and always going the extra mile to keep journeys safe and pleasant. Well done, Jansen and Desmond! 👏 Read more here: /singapore/transport/2-women-who-helped-nab-alleged-upskirter-in-mrt-get-public-spiritedness-award-from-police

🚌🚇 Today and every day, our buses and trains continue to run smoothly and reliably. Behind every journey is a dedicated team working tirelessly to make this possible. 💪 One of them is Station Manager Loh Kok Chai, who greets commuters at Punggol Coast Station with a warm smile, always ready to lend a helping hand — whether it's guiding someone along their way or ensuring the station remains safe and orderly. Over on Service 291, Senior Bus Captain Chong Chee Geai is on the road, ferrying passengers safely to their destinations while keeping a watchful eye on the elderly and young children who may need a little extra care. 🫶 To the thousands of public transport heroes working through the holidays and every day in between: Thank you for keeping our city moving! 🏙️❤️ Happy Labour Day everyone! 🥰

Two countries. Thousands of days. One shared goal. This all led to one of our most significant engineering milestones: the mid-life upgrade of our first-generation North East Line (NEL) trains! 🚇🎉 Since June 2003, these 25 trains have been the heartbeat of the NEL, connecting millions of commuters across Singapore. 🥰 To ensure that these trains continue to serve commuters safely and reliably, we initiated this major transformation project, working closely with the Land Transport Authority (@ltasg ) and CRRC Corporation Ltd. Nanjing Puzhen (@crrc_global ). We're proud to share that the final upgraded train returned to passenger service last month. Here's a glimpse of some of the new enhancements: 👩‍💻 Condition monitoring system that tracks over 8,000 train parameters in real time, enabling early fault identification and pre-emptive maintenance 🌬️ Energy-efficient LED lighting and air-conditioning and ventilation system 🖥️ Dynamic route map displays with real-time travel information 💡 Refreshed interiors including new seats, flooring, wall panels, handrails and grab poles A big thank you to LTA, CRRC and our SBS Transit teams who poured their hearts into this project since 2018 to make it a reality. 🙏 We'll continue building on this momentum — and our strong partnerships — to keep your journeys smooth and reliable. 💪🏼 #ReliabilityIsAJourney #BetterJourneys

A moment of courage, a decisive act. Last October, Bus Captain Hu Jinshuai spotted a car with its bonnet ablaze at a traffic junction along Circuit Road. He sprang into action, retrieving the onboard fire extinguisher and approaching the burning vehicle to help contain the blaze before it could spread further. 🔥🧯 “I was worried there might still be people in the car, and I knew I had to help,” he shared. Jinshuai's quick thinking and act of bravery not only helped to manage a potentially dangerous situation but also reflected a strong sense of responsibility and care for the community around him. 👍 In recognition of his swift response and selfless act, Jinshuai was recently presented with the Community First Responder Award by the 2nd Singapore Civil Defence Force Division, a well-deserved honour for stepping forward in a moment of need. 🏆 Well done, Jinshuai! We are so proud of you. 👏 @myscdf

Passengers heading to Clementi Bus Interchange, please take note! 🚌 Starting this Saturday, 25 April 2026, the boarding berths for five bus services will be relocated. 👆 Do check out the poster for details.

Sometimes, it’s the little things that mean the most. ❤️ Last month, a lady accidentally dropped one of her earrings into an escalator at 🚇 Kovan MRT Station. Distressed, she turned to Assistant Station Manager De Torres Jose Ma Paz for help. He immediately stopped the escalator and carried out a thorough check in hopes of retrieving the item. 🔍 Unfortunately, the earring could not be found. Jose gently explained that it had likely slipped deeper under the escalator — an area only accessible during maintenance works. Still, he didn't leave her without hope. He promised that he would personally follow up with the maintenance team and keep her updated. Two weeks later, our contractor spotted a tiny glimmer of gold during a routine maintenance check. Jose promptly called the lady joyfully to share the good news. 🎉 "I always aim to serve every commuter to the best of my ability and be helpful to everyone," Jose shared. 😊 ​This wasn't about a piece of jewellery; it was about going the extra mile and refusing to let even the smallest concern fall through the cracks. Thank you, Jose, for showing that service excellence is always in the details and that no act of kindness is ever too small! 👏 Read more here: /share/p/1QdLBuxvwL/?mibextid=wwXIfr

Public transport doesn't just move commuters; it moves lives. ✨ Every day, more than three million passenger trips are made on our buses and trains. 🚇🚌 But beyond the numbers, each trip tells a new story 📖: a professional starting their first day at work, a student heading to a reunion, or a grandparent travelling across the island to welcome a newborn grandchild. And behind these seamless journeys is a dedicated workforce who make it possible to keep the city moving. 🏙️ From the Bus Captains getting you home safely to the engineers maintaining the tracks while the city sleeps, or the customer service officers guiding your way. Our commitment is simple: to serve with heart and purpose, making your journeys safe, reliable and sustainable. ❤️ Today, on #WorldPublicTransportDay, we stand with our colleagues across cities and systems around the world to celebrate the important role of public transport in our societies. Together, let's keep our cities moving forward! 😄💪