Matter.

We want to congratulate our team on becoming BigCommerce B2B Specialised. 🎉 This milestone signifies the exceptional expertise and accomplishments we have achieved in the B2B ecommerce space and aligns with our recent mission - to help merchants achieve B2B success. As a certified B2B expert in the BigCommerce ecosystem, we can now lean on exclusive access to key B2B programs, updates and opportunities, giving our clients the best in BigCommerce B2B. Thank you Lance and the BigCommerce team. We're looking forward to our continued partnership. Visit our website for more information and resources about B2B: .au/ #BigCommerce #B2BSpecialization #MatterDesign #B2BAgency #B2Becommerce

Celebrating our team in the Philippines 👏 Our growing, vibrant Manila team are part of the backbone that make up Matter and last year Director, Nigel Poole, ventured to the islands to celebrate with them. Despite the miles that separate us, the collaboration between our teams has always been in sync. Whether it's late-night troubleshooting or early-morning meetings, the commitment and enthusiasm from our Filipino colleagues is something we, as a company, are very grateful for. Check out some of the images from the Manila Xmas Party 🎉 #TeamAppreciation #PhilippinesPride #CelebrationTime #MakeItMatter

We're happy to announce the successful launch of our latest project with All Four x 4 Spares 🚗 🌐 The move to BigCommerce marks a significant step forward for the brand and their online customers, providing enhanced control over customisations and improvements throughout the user experience. A big shoutout to our project manager Kiran and the team for their dedication to this project. We are proud of our proven track record in building ecommerce experiences for Australia’s automotive industry. Check out the website below: https://ow.ly/cbXR50Qvhaw #AllFourx4Spares #BigCommerce #AutomotiveIndustry #Ecommerce

Our latest blog is unveiling the Top 10 B2B E-commerce Trends to propel your business ahead in 2024. This insightful guide is crafted to equip you with the latest strategies and innovations shaping the B2B landscape. Discover trends including: ➡️ AI-Powered Personalisation ➡️ Blockchain Integration for Supply Chain Transparency ➡️ Mobile-First Browsing Experiences ➡️ Sustainable E-commerce Practices 🌟 Ready to embrace the future of B2B e-commerce? Get in touch with us or explore the Top 10 Trends: https://ow.ly/OMhL50QsX5r #B2BEcommerce #EcommerceTrends #BusinessInnovation #DigitalTransformation

In 2024, we're your go-to B2B ecommerce experts, delivering success with a proven track record of clients like Shop For Shops and Brown Forman. Our latest blog reveals the 15 essential features your website needs for unmatched efficiency, customer satisfaction, and a competitive edge. Read about tactics like: ➡️ Customer-Specific Catalogue and Pricing ➡️ Minimum Order Quantities (MOQ) ➡️ Automated Billing ➡️ Subscriptions & Reordering ✨ Ready to elevate your business with enhanced B2B functionality? 🌐 Check it out here: https://ow.ly/c1Cu50QsWJc #B2BEcommerce #BusinessGrowth #DigitalTransformation

We turned 20! 🎉 Thank you to all who came to our head office to celebrate our 20th anniversary with us. Matter was founded in 2003 by our managing director, Nigel Poole. We started with a focus on digital design and branding and, over the years, grew and evolved into a full-service, award-winning, ecommerce agency. It’s been a ride. 🚀 So much has happened in the last twenty years on that unpresuming street corner in Crows Nest. We’ve nurtured a business built on the foundations of commitment, integrity and connection. We’ve supported hundreds of clients, drank countless lattes from our trusted friends at @cafe107_ , and welcomed talented individuals who have been the backbone of this agency. We are humbled by the support of our growing community of partners, clients and friends, and it was wonderful to see many of them last week. Here are some photos from the event, enjoying the use of this eclectic space and some delicious food from our friends at @volkswurst .

Exploring ways to enhance your online customer experience? Start with this free 30-minute CX/CRO Discovery Session. Rooted in data-driven insights, our team at Matter Design specialises in bridging gaps in CX/CRO strategies, fostering a competitive edge for our clients. With our bespoke CX Blueprint, we delve into every stage of the user journey, analysing CX scores using a comprehensive set of 10+ analytics tools. Interested to learn more? Head over to the link in our bio ⬆️, fill in your details and one of our strategy team will get in touch with you with the next steps to achieve success. #CustomerExperience #CXStrategy #UserExperience #DigitalTransformation #CRO #ConversionRateOptimisation #UXDesign #CustomerJourney #DataDrivenCX #UXStrategy #EcommerceOptimisation #Personalisation #CustomerFeedback #OptimiseForConversions #UXResearch

Wow! What a week. We’re proudly wrapping up a successful Online Retailer Conference & Expo 2023 🎉 Over the course of two jam-packed days, we connected with many merchants, partners and industry leaders to discuss what we know best - tech and digital transformation. We want to thank our amazing client success team for their presence on the day. Did you manage to stop by and meet them? Or participate in a game of Spin The Wheel courtesy of our partner Stripe? Did you take home one of our MakeItMatter phone cases? Whatever the case, we appreciated the chance to embrace new connections. We also want to give a big virtual round of applause to our B2B Conference Track host. Thank you for guiding us through some epic B2B-focused conversations on Day 1 of the conference. These events are always a great opportunity to connect with like-minded professionals, forge new partnerships, and exchange ideas. It was the perfect way to celebrate the lead-up to our agency’s 20th anniversary. Great things are coming. Stay tuned. 🚀 #ORC2023Sydney #OnlineRetailerConference #Sydney2023 #EcommerceEvent #RetailInnovation #DigitalCommerce #RetailTech2023 #RetailIndustryUpdates #EcommerceTrends #RetailNetworking #RetailerSydney #EcommerceConference #RetailGrowth2023 #RetailerInsights #B2BStrategies #EcommerceSolutions #RetailersAustralia #RetailTechAdvancements #OnlineRetailSuccess #SydneyBusinessEvent

We're excited to announce that we will be co-chairing this year’s Online Retailer Conference & Expo B2B Conference Track! 🎉 The Online Retailer B2B Conference Track is a first for Online Retailer, in response to a growing interest in B2B e-commerce potential. Hosted on day 1 of the conference, the B2B track will be a premier gathering of industry experts, thought leaders, and professionals in the online retail space. With an impressive lineup of speakers, panel discussions, and networking opportunities, this event is a must-attend for anyone involved in the B2B retail sector. 🔗 See the full list of speakers in our bio and access a bonus discount code for the day. If you're attending the Online Retailer B2B Conference Track or just the Expo floor, we'd love to meet you! Come visit our booth to learn more about who we are and what we offer. #OnlineRetailer2023 #B2BConferenceTrack #RetailInnovation #IndustryLeadership #NetworkingOpportunity #LinkedInCommunity

Thank you to all who made it to our Brisbane event last week at Oche. It was a pleasure to meet some familiar faces, and some new ones, and enjoy an evening of networking and thought leadership. These types of events open up very insightful discussions about the ever-evolving nature of our industry. It was an honour to have representatives from two of our major clients on the stage with us. Thank you Vicky Robinson from Pillow Talk Australia and Abhi Sharma from Tradelink for sharing your stories with us. And a BIG thank you to our partners Aurelien Roessner from BigCommerce, Kaisa Qvist from Stripe and Kate Massey from Searchspring for sharing about how your platforms enable merchants to enhance their composable commerce strategies, and for bringing your expertise to this event. And lastly, to our amazing hosts, Julien Walon Cohen, Tiana Ladejo MBA, Gabriel Surraco and Nigel Poole, thank you for leading the evening with a touch of humour and ebullience as you always do. Stay tuned for the next in our east-coast roadshow series... Sydney! 🚀 #networkingevent #composablecommerce #ochebrisbane #composablecommerceplatform #ecommercebusiness #ecommercestrategy #ecommercetrends #ecommerceindustry #ecommercecommunity #ecommerceexperts #ecommercegrowth #brisbaneevents #brisbanenetworking

Over the years we've supported a number of e-commerce merchants in the food and beverage industry. From Nexba to Brown-Forman and Old Forester, we believe in the power of SaaS to enhance customer experiences and boost conversions. BigCommerce has just released their comprehensive "Commerce Cookbook" eBook, and it's packed full of resources and case studies about merchants who are using the strengths of the platform and other commerce strategies to excel in their business. 🔗 Access the free eBook on the link in our bio ⬆️ 🌟 Full of expert insights, actionable tips, and proven strategies, the Commerce Cookbook is a guide to mastering the art of e-commerce. Whether you're a seasoned food and beverage retailer or just starting your online venture, this eBook has something for everyone. 📖 Inside, you'll find: ✅ Key ingredients for building a successful e-commerce business ✅ Recipes to enhance customer experiences and boost conversions ✅ Strategies to optimise your online store for maximum growth ✅ Insights into the latest industry trends and best practices Are you a food and beverage brand looking to improve your e-commerce experience? Get in touch with us today and see how we can help. #ecommerce #onlineretail #ebook #ecommercestrategy #ecommercegrowth #bigcommerce #foodandbeverage #sydneyevents #sydneyfood #foodie #yum #ecommerceagency #foodforthought

Thank you, Melbourne, for kicking off our roadshow series last week with all your creative style! Revolver Lane was the perfect setting to enjoy hearing Catherine Williamson talk about the Wittner Shoes Australia journey. We are proud to have been part of it since our founder Nigel Poole met Michael Wittner four years ago. Thanks to our partners @bigcommerce @dotdigital.official and Gorgias for your insights and to all those that helped make the event a success 🍻 #replatformingtosaas #simplesaassolutions #melbourne #ecommevent #thoughtleadership #revolverlane #letstalkecommerce