With easter just gone @awnyaaa reflects on the importance of making time for play and how an easter egg hunt can change our relationship with the studio.
đ Read the full article: link in bio
#design #servicedesign #play
We have had the privilege of working with @pieta.house , one of Irelandâs most prominent charities, whoâs services and advocacy have a significant impact on many lives.Â
Working collaboratively with staff, we helped teams focus on the future, and to brainstorm and uncover several opportunities to better serve the needs of clients.Â
đ Read the full case study: link in bio
In todayâs post weâre looking back on our work with Innovation Fund Denmark's "Innofounder" program...
What can a little service design, design research, and strategic design lend to the startup world? It turns out, a design mindset can be the founderâs best friendâŚ
Read more -> Link in bio
#betterpublicservices #servicedesign #strategicdesign
John and Ăine will be speaking at Design Declares Redefine 'Good' - Two Years On.
They will be sharing updates on From Plan to Do, a @creativeireland funded project that used people-centred design to help Sustainable Energy Communities move from planning to on-the-ground action. Theyâ talk about what it means to design with communities rather than for them â and how community-led approaches can break down barriers to participation and help people take practical steps toward sustainability in their everyday lives.
February 5th
Henâs Teethâ¨
More information and tickets -> link in bio
#betterpublicservices #servicedesign
In this post, we look back on Design Principle 9: "We will build, test, learn & iterate"
Prototyping is at the heart of the design mindset, and itâs vital in the design or transformation of services. Reducing risk, this common-sense approach means testing things before big, expensive implementation. The goal is to learn more, and eliminate problems before they happen at scale.
Read the full article -> Link in bioâ¨
#betterpublicservices #DesignInGov #servicedesign
In this post, we look back on Design Principle 8: "We will design to deliver value in all its forms"
"Design Principle #8 opens a few cans of worms... This design principle commits to designing for value, but also draws attention to the fact that value is a broad concept."
Read the full article -> Link in bio
 #BetterPublicServices #DesignInGov #servicedesign
Today we are looking back on a âLive learningâ service design project we did with Cork County Council.
@corkcountycouncil  was the first local authority in Ireland to establish an internal #ServiceDesign capability in 2016. That team became known as âService RePublicâ - and in 2021 Context Studio worked alongside the them to examine the council's Corporate Services Intranet as-a-service for staff. Using our #LiveLearning approach, the project helped refresh and strengthen the team's Service Design skills.
Link in bio to read the full story!
#CoDesign #publicservices
In this post, we look back on Design Principle 7: "We will design from the top down and the bottom up."
Design Principle 07 highlights that the design approach in our public service cannot, and will not, work without full support at all levels and grades.
Read the full article -> link in bio
#designingov #govdesignirl #servicedesign #BetterPublicServices
In this post, we look back on Design Principle 5: "We Will Design So Knowledge Can be Reused & Shared"
Principle 05 calls for generous sharing of insight and innovation across those systems â if we design something that works well in one place, it should be shared so that its impact can be scaled to others.
Read the full article -> link in bio
#designingov #govdesignirl #servicedesign #betterpublicservices
Today we are looking back on some service design mentorship we did with The Department of Justice.
The Department of Justice was the first government department in Ireland to establish a dedicated Service Design & Customer Insights (SDCI) team.
Context Studio joined the team to mentor and coach for a period of over seven months, building upon the excellent training the team had already received, to assist on live projects, and to facilitate the development of a service design methodology for the Department of Justice.
Read the full article -> link in bio
#servicedesign #publicservice #CoDesign
âNo user is more deserving of your design skills than yourself.â
Read Rebecca's reflections on how an autism identification helped her redesign her life.
Read the article -> link in bio
#servicedesign
Seasonâs greetings, and thank you to everyone we've worked with for the collaboration and trust throughout the year. Wishing you a peaceful holiday season and a strong start to the new year!
Artwork by @robstears
