Zadarma launched a realtime AI voice agent, and the key word is realtime. 🔥
No delays. No robotic pauses. Just a conversation that actually sounds like one.
The agent reads context on the fly, adjusts tone and pace to the caller's style, and responds instantly. If the customer is brief, the agent is brief. It's a dialogue, not a script.
Three models available, including one at the same price as a standard agent.
→ Setup guide: /en/support/instructions/ai-voice-agent/
#AIVoiceAgent #AI #VoiceAI #CloudTelephony
Most businesses don't realize their phone setup is costing them customers, until they start tracking missed calls.
A single phone number isn't a phone system. As call volume grows, calls go unanswered, customer data gets scattered, and there's no way to measure what's actually happening.
A Cloud PBX solves this. Here's who needs it most:
- SMBs losing leads during busy hours with no one to answer
- Remote or hybrid teams working across locations and time zones
- Sales and support teams dealing with high call volumes
- Growing businesses that need a system that scales with them
And if any of these sound familiar — your team uses personal numbers, you can't track calls, customers complain about slow responses — it's a sign your current setup isn't working.
The good news: a Cloud PBX doesn't require expensive hardware or technical expertise. At Zadarma, the #PBX itself is free — you only pay for numbers and calls.
Full breakdown — who needs a Cloud PBX and why it matters → /en/blog/who-needs-cloud-pbx/
#VoIP #CloudPBX #BusinessPhoneSystem
62% of inbound business calls go unanswered, and most of those callers never try again.
Research shows this leads to serious hidden losses most businesses don’t track:
• 85% of missed callers never call back
• 62% immediately contact a competitor
• 37% of 1-star reviews mention missed or unreturned calls
• Missed calls can cost SMBs up to ~$126,000 per year
The biggest problem? These losses are often invisible until you measure them.
Missed calls aren’t just poor service — they directly impact revenue, reputation, and customer acquisition.
👉 Full breakdown: /en/blog/missed-calls-cost-research/
#VoIP #MissedCalls
Most businesses spend weeks picking a CRM, but choose a phone system in hours. That mismatch costs customers, revenue, and team efficiency.
5 common mistakes to avoid:
1️⃣ Choosing price over fit
2️⃣ Ignoring CRM integrations
3️⃣ Not supporting remote teams
4️⃣ Forgetting future growth
5️⃣ Skipping call management tools (IVR, queues, analytics, AI)
Your phone system isn’t just infrastructure — it’s how customers experience your business.
Full breakdown with practical tips: /en/blog/five-mistakes-to-avoid-when-choosing-a-business-phone-system/
#VoIP #PBX #businessphonesystem
Does your business have a Las Vegas presence?
Las Vegas isn't just the entertainment capital of the world — it's one of the fastest-growing business hubs in the United States, with no corporate income tax, a diverse workforce, and a globally recognised brand that opens doors.
But you don't need to fly to Nevada to tap into that market.
A local 702 area code number puts your business on the map in Las Vegas, building trust with local customers, strengthening your marketing campaigns, and giving clients a familiar number to call at local rates.
With Zadarma, you can get a Las Vegas virtual number in minutes, with no connection fee, free cloud PBX, call recording, and full access to Teamsale CRM included.
👉 Find out how a 702 number can work for your business: /en/blog/702-area-code/
#VoIP #CloudPBX #VirtualOffice #702AreaCode
🇮🇹We speak your language — now in Italian!
Italian is officially available across Zadarma and Teamsale CRM.
Your personal account, virtual PBX settings, and CRM tools are now fully translated, so Italian-speaking teams can set up and manage their communications without any language barrier.
And if you ever need help? Our support team is ready to assist you in Italian too.
👉 Switch your language in account settings and experience Zadarma in italiano.
#Zadarma #TeamsaleCRM #Italian #CloudTelephony #BusinessCommunication #CRM
A small update — but a big step for developers working with Zadarma.
We’ve published our API’s OpenAPI schema on GitHub.
No more digging through docs or waiting for ready-made SDKs. Just take the spec and generate a client library in the language you need — in minutes.
What’s changed in practice: • Faster integrations without unnecessary setup • No dependency on official libraries • Freedom to work with any tech stack
And with modern AI tools, this process is now even smoother — libraries can be generated automatically, often faster than building them manually.
In short: if you need an integration, you can build it right away.
Explore the OpenAPI schema → /zadarma/openapi
#openapi #github
Chicago’s 312 area code is more than just a phone prefix . It’s closely associated with the business heart of Chicago.
In our new blog article, we explain why this area code remains in high demand and how businesses can benefit from having a local Chicago number, even without being physically located in the city.
A 312 number can help companies: ▪️ Build trust with local customers ▪️ Strengthen their presence in the US market ▪️ Increase call response rates thanks to a familiar local code ▪️ Work remotely while maintaining a local identity
We also cover the history of the 312 area code, its role in Chicago’s business ecosystem, and how to quickly set up a virtual number through VoIP.
Full article: /en/blog/312-area-code-chicago/ #VoIP #VirtualNumbers #BusinessCommunication #312areacode
AI Voice Agent is now included in Zadarma price plans, making AI in business communication easier than ever.
Just connect, configure, and start using AI directly inside your Cloud PBX.
▪️ Office plan — 100 free AI minutes/month
▪️ Corporation plan — 200 free minutes/month
Perfect for testing call scenarios or automating part of your inbound flow.
The agent supports 20+ languages, works 24/7, and usage beyond the included minutes starts from €0.07/min — clear and predictable.
AI — already inside your Cloud PBX.
For more details visit /en/services/ai-voice-agent/
#aivoice #aiagent #aivoiceagent
Small teams don’t need small communication tools.
Our new blog post breaks down why VoIP phones are such a strong fit for growing businesses — from lower costs and flexible setup to features that usually feel “enterprise-only”.
Inside the article:
- how VoIP actually works (no tech headaches)
- why cloud PBX beats traditional phone lines for small teams
- what features really matter when choosing a VoIP provider
- how to get started without hardware or long setup cycles
VoIP today isn’t just about making calls — it’s about scaling calmly, supporting remote work, and staying professional from day one.
Read the full article here 👇
/en/blog/voip-for-small-businesses/
#VoIP #SMB
A new service is live — the Zadarma AI Voice Agent 🤖📞
This virtual assistant answers incoming calls, speaks with a natural human-like voice, uses a connected knowledge base, and transfers callers to a live agent when needed.
Key capabilities: • Operates 24/7, including outside business hours • Supports 8 languages • Reduces missed calls during peak traffic • Fully integrated with the cloud PBX
Setup is straightforward: select a voice and AI model, connect a knowledge base, and configure call routing in the account interface.
The AI Voice Agent is now available for Zadarma cloud PBX users.
Learn more 👉 /en/info/news/
#aivoiceagent #voiceai #voiceaiagent
Calling Ukraine from the EU just got up to 80% cheaper
Good news for our customers with EU numbers!
Thanks to the roaming agreement between Ukraine and the EU, we’ve significantly reduced call rates to Ukraine for EU-connected numbers in Zadarma.
✔️ Up to 80% lower cost compared to calls from other regions ✔️ Calls to Ukraine are now included in EU Office & Corporation plan minutes
And we’re not stopping here — we’re already working to make calls from Ukraine to Europe just as affordable.
A small change that makes a big difference for businesses and teams staying connected across borders.
🔗/en/info/news/
