Workhuman

What happens when recognition reaches the factory floor? At @morgantruckbody , it helped turn company values from posters on the wall into everyday behaviors. By making recognition easy for frontline workers, Morgan built stronger teams, improved workplace outcomes, and helped great talent stand out.

AI can improve efficiency. But it can’t replace humanity. At #WHLive2026, George Rogers (@thegeorge_rogers ) reminded us that recognition goes beyond one moment. It’s what builds trust, belonging, and better performance. Because in a workplace increasingly shaped by AI, the real premium is still human connection.

[#WHLive2026 recap: the content highlights edition] One last Orlando post 😃 — focused on the content from the @workhuman conference, where speakers covered topics ranging from AI and Recognition as a Strategy to culture, leadership, and human connection. We kicked off with an acrobatic performance before our CHXO KeyAnna Schmiedl welcomed attendees. During his keynote, our CEO Eric Mosley talked about AI in the workplace — and how, in a world where every organization will have access to similar AI tools, the real differentiator will still be the humans you bring into your organization. Eric also introduced two new platform innovations: ✨ Future Leaders combines our patent-pending Ascend™ model with rich recognition messages to uncover leadership potential that often goes unseen. ✨ Frontline Recognition brings meaningful recognition to deskless workers through secure, connected experiences with traceable recognition data. Those announcements clearly resonated. We had a steady stream of attendees stopping by our demo spaces to learn more and see how recognition can drive positive culture change. Wednesday brought another round of standout sessions. → I again had the honor of introducing @hamzak , who spoke about replacing the traditional “Great Man” model of leadership with “The Great Many.” → In a new Spark Talks format of three 10min presentations, @abm_industries ’s Raúl J. Valentín spoke about managers creating psychological safety, & former Google exec Anna Baird shared how AI can audit meeting transcripts for bias and alignment, ending in a discussion with Amy Coleman from Microsoft, moderated by @holly_ransom . Closing out the day with KeyAnna’s conversation with Michelle Obama was genuinely humbling 🫶🏽. Her message about building connections and maintaining balance was exactly right for this audience. A personal highlight for me: leading a 30min Skills Lab on writing meaningful recognition messages and hearing attendees’ interest in how rich messages can surface performance insights. For me, this was the busiest WH Live ever — I even delivered a 15min platform rundown 5 different times 🙂 — and I’m already looking forward to next year!

“Flying is magic,” as British Airways says. But culture doesn’t take off on its own. After the pandemic, British Airways set out to reconnect 39,000 employees across the globe by making recognition impossible to ignore. From CEO-led moments of appreciation to global “Thank You Fest” celebrations, recognition became visible, shared, and felt across the business. The impact: 📈 +60 point increase in eNPS 👏 Hundreds of thousands of recognition moments 🌍 A more connected global workforce Because when people feel seen, everything changes.

6 in 10 workers have never had a service milestone recognized in a way that felt meaningful, according to the new 2026 Humans at Work Barometer Report from Workhuman. We heard from #WHLive2026 attendees on years of service awards they've received in the past that missed the mark.

That's a wrap on #WHLive2026! We can't wait to do it all again next year in Nashville. See you in 2027!

“It’s your humans against their humans, same as it ever was.” @workhuman Founder and CEO Eric Mosley gave us a look at the future of work in his #WHLive2026 opening keynote.

Taking a ride on the Workhuman Central Speedway 🏁 🏎️

"AI is allowing us to build skyscapers." Future of work expert Dr. Kelly Monahan kicked off our Big Ideas sessions here at #WHLive2026 — and her ideas are as big as skyscrapers. ✨

To be fair, the charms are really cute #WHLive2026

That’s all for day two of #WHLive2026: a day full of visionary breakouts and moments of connection ✨

“Ultimately, your people will make the difference.” Workhuman Founder and CEO Eric Mosley kicked off day two of #WHLive2026 by diving into what the world of work will look like in the age of AI — and what will set the leaders apart from the rest.