Need to report a repair or raise a concern about your home? Our team is here to help.
For customers living in a Pobl home
📞 0330 175 9726
📧 [email protected]
For customers living in a Linc home
📞 0800 072 0966
📧 [email protected]
Get in touch and we’ll make sure the right team helps you as quickly as possible.
What’s NOT allowed on your balcony 🚫
Balconies must be kept clear to reduce fire risk and keep everyone safe.
Please do not keep these items on your balcony:
❌ Barbecues or anything flammable
❌ Heavy items
❌ Electrical appliances (fridges, tumble dryers)
❌ Cooking oil, gas canisters, patio heaters
❌ Exercise equipment, bikes, e-bikes or lithium batteries
❌ Children’s play equipment or trampolines
❌ Sheds, cupboards or permanent structures
❌ Rubbish bags or decorating materials
Keeping balconies clear could save lives.
Are you a Codi resident in Penderi wanting to know more about your solar panels and how they could help reduce your electricity costs?
Join us at our open day event on 21 May at The 104, Broughton Ave, where you’ll have the opportunity to speak with Donna, Penderi Energy Customer Experience Manager, and Sero about:
* how the solar panels work
* how opting in works
* how much you could potentially save
At: The 104, Broughton Ave
On: 21 May Open (until 7pm)
Tea, coffee and cake provided.
A Polish translator will also be available from 5pm–7pm.
We’d love to see you there!
Are you a Codi resident in Penderi wanting to know more about your solar panels and how they could help reduce your electricity costs?
Join us at our open day event on 21 May at The 104, Broughton Ave, where you’ll have the opportunity to speak with Donna, Penderi Energy Customer Experience Manager, and Sero about:
* how the solar panels work
* how opting in works
* how much you could potentially save
At: The 104, Broughton Ave
On: 21 May Open (until 7pm)
Tea, coffee and cake provided.
A Polish translator will also be available from 5pm–7pm.
We’d love to see you there!
If your project, community group or charity empowers people, supports your community and creates lasting impact - We'd love to hear from you!
Codi Trust allocates grants up to £1000.
Apply today - /codi-trust/application-and-guidance
#grants #funding #charity
Looking for simple advice to keep your home healthy and safe?
Visit our Healthy and Safe Homes Hub for helpful hints and tips on things like fire safety, damp and mould prevention, ventilation, and everyday home safety.
You can also use the hub to raise a concern about your home quickly and easily.
It’s there to give you the information you need, when you need it, all in one place.
https://healthyhomes.cymru/
With brighter, drier weather here, it’s a great time to dry your washing outdoors.
Hanging clothes outside on a line or airer helps reduce moisture inside your home, which can lower the risk of damp and mould.
Drying washing indoors releases a lot of moisture into the air. Without enough ventilation, this can settle on walls, windows and ceilings, creating the perfect conditions for mould to grow.
Whenever possible:
🌤️ Use an outdoor line or airer
🪟 If drying indoors, keep windows open for ventilation
🚪 Keep internal doors closed to stop moisture spreading
A small change in where you dry your clothes can make a big difference to keeping your home fresh, dry and mould-free.
Home inspections are an important part of keeping you and your family safe.
Whether it’s an annual boiler check, a fire door inspection or a home survey to check for asbestos, these visits make sure your home is as safe as it can be.
Please make time to let us in when an appointment is arranged.
If you’ve missed us, don’t worry, just get in touch to rearrange.
We’re here to help keep your home safe.
We are accepting applications for grants up to £1000 until May 26th.
Codi Trust raises funds and awards grants to individuals, groups and projects that improve lives and create opportunities in the communities where Codi Group operates.
Apply today! /codi-trust/application-and-guidance
Please help keep your building safe and tidy by disposing of rubbish correctly.
Always place your waste in the refuse bin area provided.
If you live in a high rise, take rubbish down the stairwell carefully:
🗑️ Don’t overload bags
🖐️ Make sure they’re easy to carry to avoid injury
🚫 Never leave bags in stairwells or communal areas
Please do not throw rubbish from balconies or windows to avoid the trip downstairs. This can cause serious harm to others below and can block vital fire escape routes if items land in walkways.
Taking a few extra moments to dispose of rubbish properly helps keep everyone safe.
Using BBQs, open fires, patio heaters or pizza ovens on your balcony is not permitted.
These items create a serious fire risk and can allow flames and heat to spread quickly to other homes in the building.
They can also cause series burns by falling embers.
For everyone’s safety, please do not use:
❌ BBQs
❌ Open fires or fire pits
❌ Patio heaters
❌ Pizza ovens
Balconies should be kept clear of anything that involves flames or high heat.
Thank you for helping to keep your home and neighbours safe.
Bikes and batteries don’t belong on balconies 🚲
Bikes, e-bikes and anything with lithium batteries must not be stored on balconies.
Lithium batteries can cause intense fires if damaged or overheated when exposed to the sun.
Please use your own home or the designated bike storage areas provided.
If you need any help, please get in touch.
