If you are a new manager in a dining room, bar or a coffee shop, this course is for you! Or maybe you are struggling to lead your team or to get your message through? You staff challenges every one of your decision? This course is for you.
Register today, before the class fills out https://tipsacademybc.ca
If you’re a well-seasoned server assistant or entry-level server with at least one year of experience and you’re ready to grow—this course is for you.
Https://tipsacademybc.ca
Restaurants are starting to hire for the busy season.
Stand out.
Show restaurant owners that you’re serious about the job by investing in yourself. Don’t wait to be trained from scratch—arrive prepared, confident, and ready to contribute.
At TIPS Academy, we teach you the skills, mindset, and professionalism that make employers notice you—and choose you.
Already working in the industry but feeling stuck in an entry-level role? This course will help you level up, build confidence, and move to the next stage of service.
Your future employer should see the difference the moment you walk in. Register at https://tipsacademybc.ca
Do you remember opening your first bottle of wine? The March group of our 16h Introduction to Serving course is practising for their exam tomorrow! Book online to secure your seat in the May cohorts: 16h Intro to Serving course, 4h Senior Server course or 4h Leadership course. Https://tipsacademybc.ca. Thank you @diabolicawines for the practice bottles and grateful to @savio_volpe for their support and the use of their restaurant🥰
Today we had lunch at HAVE Café on East Pender.
This is an incredible organization that trains people who have experienced homelessness to earn their Red Seal certification, helping them find work and stay off the streets. It’s a mission that is very close to my heart, as it reflects exactly why I created TIPS Academy.
My goal has always been to create opportunities for people who may not have considered hospitality, by helping them understand what this industry is truly about—how to love it, respect it, and build a strong foundation to succeed.
I would highly encourage anyone to stop by the café or go there for lunch. Their kitchen produces around 800 meals a day, supporting various locations and charities across the Downtown Eastside, as well as catering for local businesses.
I look forward to supporting them by offering front-of-house training, so participants can develop both kitchen and service skills.
Thank you @iantostenson from @bcrfa for being such a gracious host during this event. Thank you @amberhavecafe for the amazing hospitality and inspiration
Exam day for the March’s class today! Thank you @provencemarinaside for letting us use their space once again. The next 16h Introduction to serving course starts on April 11th @savio_volpe . I hope to see you there. Register at https://tipsacademybc.ca
Mention Tips Academy Certification an asset in your FOH job post this spring and summer. See who is invested and is willing to invest into themselves to be the best employee. Its a win-win. Ask me for the list of all the restaurants who already joined this industry shift! Let’s come together to elevate hospitality in BC.
This morning was an exciting one.
I had the opportunity to speak about tipping policy across British Columbia with four different radio shows:
6:37 AM – Victoria – On the Island with Gregor Craigie
6:50 AM – Vancouver – The Early Edition with Stephen Quinn
7:00 AM – Kamloops – Daybreak Kamloops with Shelley Joyce
7:20 AM – Kelowna – Daybreak South with Chris Walker
The conversation around tipping is clearly evolving. Many people feel it has gone too far and are questioning whether it should be abolished altogether.
I don’t believe tipping should disappear.
I believe it should go back to what it was meant to be — something that is earned, not expected.
If you ask for a tip, you must be willing to go above and beyond to deserve it. That means being truly customer-focused, paying attention to detail, and delivering an experience — not just service.
This is exactly why I created TIPS Academy.
At the same time, guests should feel confident in their choice. If the experience does not meet expectations, they should feel comfortable selecting “other” and leaving the tip they believe reflects the service received.
Accountability on both sides raises the standard for everyone.
And when standards rise, the entire industry benefits. Your thoughts? Are you comfortable adjusting the tips to less than the requested prompt?
First time participating in @CareerFairCanada today at the Pan Pacific Hotel in Vancouver — and what a success!
Huge thank you to @sofiia.masautova for joining me at the TIPS Academy booth. We spoke nonstop for four hours and connected with over 65 amazing persons interested in hospitality — truly inspiring energy all around.
Thank you to Carolyn from @mediaclassified for encouraging me to participate — I highly recommend this event to anyone considering a career fair.
If you are interested in a 4-hour or 16-hour TIPS Academy course but don’t see dates on the website, please send me a message — I may be able to create an opportunity for you.
Now time for follow-ups — I’ll be working tonight to reply to everyone!
#CareerFairCanada #VancouverHospitality #TIPSacademyBC #HospitalityTraining #FrontOfHouse HospitalityCareers
