The way customers discover brands has fundamentally shifted. AI is now part of that journey.
If you’re running a multi-brand portfolio, the real question isn’t whether your brands are well-positioned. It’s whether AI is even considering them. If not, your competitors are filling that space.
That’s what we’re covering in our upcoming Masterclass: The new rules of multi-brand strategy in 2026.
📅 Date: May 19, 2026 🕒 Time: 1:00 PM EDT / 19:00 CEST
Sign up through the link in bio.
We’re proud to share that Vaimo has been named Service Partner of the Year (EMEA) at the Dotdigital Partner Awards 🏆
About the award:
“This is for the top service partner in each region who has built integrations that work, found smarter ways to do things, and delivered results that actually matter to clients.”
This recognition reflects the dedication of our incredible teams, strong collaboration with Dotdigital, and our continued focus on delivering meaningful results for clients across digital commerce and customer experience.
We’re excited to keep pushing innovation forward together.
How your brand looks and feels online determines whether customers choose you or someone else.
You don’t need a full replatforming to get that right. Join us next Thursday for our Masterclass: A Modern Frontend Done Right, and learn how to deliver the kind of experience that builds trust and drives decisions.
📅 Date: April 23, 2026 🕒 Time: 15:00 CET | 9:00 AM US EST
Sign up through the link in bio. 🔗
That’s a wrap on D-Congress 2026! 🇸🇪
Two packed days in Gothenburg full of good conversations and new connections. Big thanks to Contentful, Vercel, Bluestone PIM, and Dotdigital for partnering up with us.
A few things that stuck with us from the two days:
→ AI isn’t replacing the customer experience. It’s becoming the experience.
→ The brands moving fastest are the ones treating product data as infrastructure, not an afterthought.
→ Composable isn’t just a tech decision anymore. It’s a business one.
→ The ecommerce community in the Nordics keeps getting stronger. Events like this prove it.
Until next year, Gothenburg 👋
Welcome Woody Anderson! ⭐
We’re pleased to announce Woody Anderson as our new Senior Enterprise Account Executive, North America.
Woody brings 20+ years of experience across enterprise sales, business development, and operational leadership. Over the past seven years at WPP, he led senior sales and business development efforts for global brands at Gorilla Group, Wunderman Thompson, and VML. Before that, he spent 15+ years operating and scaling digital businesses across retail, CPG, hospitality, and consumer electronics.
He’s delivered multi-million-dollar engagements for organizations like Nestlé, Colgate-Palmolive, IBM, Humana, and the United States Marine Corps.
At Vaimo, his focus will be growing our enterprise footprint across North America and partnering with complex organizations to deliver scalable digital commerce and experience solutions.
Welcome to the team, Woody.
When agents start executing purchases, will your commerce stack be ready to serve them?
Join our masterclass with Bluestone PIM where we break down what needs to be in place for your systems to handle agent-driven transactions. What the transaction journey looks like, what protocols matter, and what you can do now to prepare.
📅 Date: March 12, 2026
🕒 Time: 15:00 CET | 9:00 US EST
Sign up through the link in bio. 🔗
Fettisdagen at Vaimo Stockholm office 🟡🔵
Semla season is here and we made sure no one missed out.
This year we had the added joy of sharing them with Ukrainian colleagues visiting our Stockholm office from Kyiv.
Welcome Andy Clark! ⭐
We’re excited to announce Andy Clark as our new Vice President of Alliances, North America.
Andy brings more than 20 years of experience leading global partnerships, revenue growth, and high-performing sales organizations across technology and digital commerce. He’s known for building partner ecosystems that drive measurable business outcomes and sustainable growth.
In this role, Andy will lead Vaimo’s North American alliance strategy, building and scaling partnerships across commerce and adjacent platforms. His focus will be on joint go-to-market execution, revenue growth, and enabling partners to deliver complex digital transformation initiatives for enterprise clients.
As we continue to scale across North America, Andy’s strategic vision and track record of partner-led growth make him the right person to take our alliances to the next level.
Welcome to the team, Andy.
Great day at Smart Commerce Nordic yesterday! 🇫🇮
Big thanks to everyone stopping by our booth and for all the great conversations. Always good to connect with people who care about where commerce is heading.
Highlight of the day: PJ Utsi on stage with ”Everything is not AI - why retail still needs humans and real experiences.” A talk that clearly resonated with the room.
Great coffee, complicated HR processes. JDE Peet’s decided to fix the second part. ☕
JDE Peet’s employees didn’t have one clear place to find answers, their routine requests required too many manual steps, and reporting lacked visibility.
We helped them build a HR Central on Zendesk: a centralized knowledge bank with AI-powered search and automated workflows.
The results:
▪️ 50% of requests resolved through self-service
▪️ 90% of tickets auto-generated
▪️ 80% employee satisfaction
JDE Peet’s HR agents now have more time for complex work, and JDE Peet’s is already planning to expand the solution across the Nordics and Belgium.
Dive into the details through the link in bio. 🔗
We’re happy to announce Martin Hjalm as our new Chief Client Officer, North America. ⭐
Martin’s journey with Vaimo started on the other side of the table. He first partnered with us as a client during his time at Brown-Forman, where he saw our delivery and strategic approach firsthand.
He then joined Vaimo in 2019 and helped launch and grow our North America business, building the teams and client relationships that continue to drive results today. The results under his leadership speak for themselves: a 98% project success rate, 95% client retention, and an NPS of 67.
In his new role, Martin will lead Vaimo North America’s client growth strategy, owning end-to-end client success across commerce and digital channels.The role formalizes what Martin has always been known for: building trust, staying close to clients, and turning strategy into results.
Congrats, Martin
Our global sales team just wrapped up their Amsterdam 2026 kick-off. 🚀
There’s something about getting everyone in the same room (or in this case, under the same giant heart at Centraal Station) that no video call can replicate.
We’re looking forward to what this dream team will do in 2026.
