Big News from SoundThinking!
Today we officially opened our new Alert Review Center in downtown Orlando — a permanent hub for our SafePointe® alert review operations!
This center brings our team together to strengthen real-time collaboration, training, and coordination — all in service of safer public spaces nationwide. 🛡️✨
🔹 Nearly 30 new public-safety jobs for the Orlando community
🔹 Centralized support powering SafePointe’s AI-enabled alerts
🔹 Reinforces SoundThinking’s commitment to innovation and safety
From hospitals to campuses and corporate environments, our team is now even better positioned to support partners with human-in-the-loop alert review — often in seconds.
Today, as public safety professionals from across the country gather for #IACP2025, members of the SoundThinking team are on-site as we announce CrimeTracer Gen3 — the most significant upgrade in the product’s history.
The new release expands CrimeTracer from an investigative tool into a comprehensive, agency-wide crime-fighting solution, with AI-driven analysis and automation designed to support patrol officers, analysts, investigators, and command staff.
Learn more by following the link in our story.
During #NationalPoliceWeek, SoundThinking joins communities across the country in honoring the courage, sacrifice, and unwavering commitment of the men and women who serve in law enforcement.
We’re proud to have former law enforcement professionals on our team, including Kevin R. Hutcheson, Director of Sales, PlateRanger, whose firsthand experience continues to help shape technology that supports investigations, enhances situational awareness, and helps agencies protect the communities they serve.
🚨Latest Blog
What makes public safety technology truly effective in the field?
In their latest blog, Milton Howard, Vice President of Product Management, and Don Shumate, Senior Training Manager, break down how the newest ShotSpotter® InSight update delivers a cleaner, more efficient experience designed around the real workflows of officers, analysts, and command staff. From improved map visibility to smarter navigation on laptops and MDCs, the update is built to help users see more, scroll less, and act faster.
Read more at SoundThinking.com
On #NationalPeaceOfficersMemorialDay, the SoundThinking team honors the brave officers who made the ultimate sacrifice in the line of duty. We are grateful to those who continue to selflessly serve — carrying on the legacies of fallen colleagues — and reaffirm our commitment to the law enforcement community.
📍IACP Tech Conference
How can agencies turn public safety data into faster, smarter decision-making?
Join SoundThinking’s Brigid Menoni — who served 20 years with the Chicago Police Department — alongside Sergeant Jonathan Denotter of the Rocky Mount Police Department and Assistant Chief Daniel Skibins of the South Bend Police Department for an important conversation on transforming real-time data into actionable intelligence.
🔹From Detection to Decision: Making Public Safety Data Actionable
The session will explore how technology, analytics, and integrated workflows can help agencies improve response, strengthen operations, and support safer communities.
#IACPTech
During #NationalPoliceWeek, SoundThinking joins communities across the country in honoring the courage, sacrifice, and unwavering commitment of the men and women who serve in law enforcement.
We’re proud to work alongside professionals whose public safety experience continues to shape our mission, including Melissa Dooher, Sr. Director of Forensics & Litigation Support, who served for 25 years as a criminal prosecutor in Oakland, California.
Her dedication to justice — both in and out of the courtroom — continues to help advance technology that supports safer communities and stronger outcomes for public safety professionals.
#PoliceWeek #PublicSafety #SoundThinking
Tonight, as thousands gather and candles are lit across the nation, we pause to honor the 363 fallen officers remembered during the @NLEOF 38th Annual Candlelight Vigil.
Their courage, sacrifice, and service will never be forgotten.
SoundThinking stands with the law enforcement community, the families carrying unimaginable loss, and all those keeping the memories of these heroes alive.
#NationalPoliceWeek #NeverForget #PoliceWeek #LawEnforcement
During #NationalPoliceWeek, SoundThinking joins communities across the country in honoring the courage, sacrifice, and unwavering commitment of the men and women who serve in law enforcement.
We’re especially proud to work alongside former officers on our team, including Josh Judah, former Assistant Chief at Louisville Metro Police Department, whose experience and service continue to help shape technology that supports safer communities and those who protect them.
Did you know that CrimeTracer Gen3 is “Tested – Field Rated" by the OFFICER Media Group?
CrimeTracer™ Gen3 helps investigators and analysts quickly search and connect billions of records across thousands of law enforcement agencies — transforming fragmented information into actionable intelligence.
Read the review on Officer.com.
SoundThinking joins the nation in honoring fallen officers and expressing gratitude to all who serve during #NationalPoliceWeek, reaffirming its commitment to supporting the law enforcement community.
More at SoundThinking.com.
🚨ShotSpotter: From alert to action
The NYPD’s 75 Precinct highlights what happens when real-time intelligence meets proactive policing—
➡️ A ShotSpotter alert led to 4 arrests,
➡️ 2 illegal guns recovered,
➡️ and controlled substances taken off the street.
This is how it works.
Detect. Respond. Recover. Build the case.
And it’s happening at a time when New York City is seeing historic lows in shootings and gun violence, with incidents and victims down significantly year-over-year and reaching record lows in 2026.
SoundThinking is proud to be part of the NYPD’s public safety strategy.
