The National Park Service (NPS) has selected a new concessioner to provide lodging, food and beverage, retail, grocery, automobile services (fuel), stable operations, and campground operations in Shenandoah National Park. This includes all commercial operations at Big Meadows, Skyland, Elkwallow, Lewis Mountain and Loft Mountain developed areas.
The new contract with Shenandoah Hospitality, LLC, a company owned by ExplorUS, will address more than $10,000,000 worth of deferred maintenance and repairs in the park. It is expected to create more than 200 private sector jobs in the local community, while allowing NPS employees to serve visitors in new ways. It will also generate more than $80,000,000 for the NPS.
The new contract requires Shenandoah Hospitality, LLC to complete several major capital improvement projects, which will upgrade critical systems and restore historic structures. Visitors will notice expanded restroom facilities at Elkwallow Wayside and Loft Mountain Wayside. Guests at the historic Big Meadows Lodge and Lewis Mountain Cabins will enjoy restored facilities. Campers at Mathews Arm Campground will have access to fully electric campsites. The contract has a 15-year term, which begins on January 1, 2027.
ExplorUS, the 100% owner of Shenandoah Hospitality LLC, is a family-owned company with almost 30 years of experience operating national, state, and local park concessions. Their NPS portfolio includes operations at Acadia, Blue Ridge Parkway, Carlsbad Caverns, Crater Lake, Death Valley, Gateway, Grand Canyon, Great Smoky Mountains, Hawaii Volcanoes, Hot Springs, Lake Mead, Lassen, Mammoth Cave, Muir Woods, Petrified Forest and White Sands.
To learn more about the contract, please visit the Concessions Prospectus Frequently Asked Questions page on the park website: https://www.nps.gov/shen/learn/management/concessions_prospectus.htm
11 days ago