Legacy meets innovation âš When Bernard Arnault calls your platform âa pillar of environmental visionâ, you know youâre building something that matters đ
Weâre building the infrastructure that helps brands repair, care for, and unlock long-term value from every product they sell.
#BernardArnault #LVMH #Aftersales #Repair #Legacy
In todayâs world fast aftersales is an expectation. With SYW, brands are reducing average service lead times from 21 days to just 3 days⊠Transforming aftersales from a slow operational burden into a seamless customer experience.
Faster turnaround đ„ Stronger loyalty đ„ Better operational efficiency đ„
Your sneakers have been through a lot. Daily wear, long commutes, unexpected weather, and everything in between. đâš
Every mark tells a story, but it shouldnât mean the end of a productâs life.
SYW helps brands deliver connected aftersales experiences through cleaning, repair, and refresh services designed to keep products in use longer while creating smoother customer journeys beyond the point of sale.
The relationship with a product shouldnât end after the purchase, it should continue through the systems that support it over time.
#Aftersales #SneakerCare #ProductLongevity #RepairCulture #CustomerExperience
By 2028, EPR wonât be optional for brands operating in the EU. And the problem is that most retail systems still arenât built for compliance at scale. Fragmented product data, disconnected teams, inconsistent supplier information are gaps that are about to get reallllly expensive.
Thatâs exactly what weâre solving. Get in touch to book a demo!
A product carries more than just design and craftsmanship, it carries a promise. A promise of quality, longevity, and value that should last long after the moment of purchase.
SYW helps brands keep that promise through care, repair, and intelligent aftersales infrastructure that protects what matters over time.
#Aftersales #ProductLongevity #CustomerExperience #SYW #FutureOfRetail
When a customer raises a service request, what happens next often defines the entire experience. Delays, manual processes, and disconnected systems can turn a simple issue into frustration.
SYW helps brands transform service requests into seamless aftercare journeys using AI-powered damage detection, automated repair routing, and warranty validation to resolve issues faster and smarter.
#Aftersales #CustomerExperience #AI #WarrantyClaims #ProductLongevity
Your phone, laptop, headphones, the tech we use every day holds value long beyond the first crack, glitch, or worn battery.
As repair culture grows, aftersales is becoming an essential part of the tech ecosystem, helping products stay in use longer through repair, care, warranty, and support services.
At SYW, we help power the systems behind those experiences, connecting aftersales services into seamless journeys designed for product longevity.
What if repair became just as important as the purchase itself? đ§
#TechRepair #RightToRepair #Aftersales #ProductLongevity #RepairCulture
One photo can transform the entire aftersales experience.
With SYWâs AI-powered Damage Detection tool, customers and support teams can instantly identify product defects, validate warranty claims, and receive tailored service recommendations through image-based detection.
Faster diagnosis. Smarter service decisions. Less friction at every step. What happens after purchase should feel just as seamless as the purchase itself.
#AIDamageDetection #Aftersales #CustomerExperience #Warranty #SYW
A repair request might look simple on the surface. Behind it sits a complex operational journey: warranty validation, approvals, service routing, spare part coordination, customer communication, and partner management.
As aftersales becomes a growing priority for brands, the challenge is no longer just offering services, itâs building the infrastructure to scale them efficiently.
At SYW, our AI-powered business process designer helps brands create flexible, customisable aftersales workflows that adapt to existing operations while enabling faster deployment of repair, care, and warranty services.
Scalable aftersales experiences require more than service providers. They require connected systems behind every step.
#SYW #Aftersales #RetailTechnology #WarrantyManagement #CustomerExperience
At Save Your Wardrobe, we spend a lot of time thinking about what happens after a product is sold.
The jacket thatâs been everywhere with you.
The jeans that fit perfectly after years of wear.
The bag you repaired because replacing it never felt right.
Keeping something longer creates a different kind of relationship with what we own. But those moments of repair and care need support behind them. They need systems that make it possible for products to keep living beyond the point of sale.
Thatâs what we think about every day at Save Your Wardrobe.
This Earth Day, weâre reflecting on the importance of building infrastructure for longevity, helping brands power repair, care, and aftersales in ways that keep products in use and connected to the people who value them most.
The future of retail shouldnât end at the sale. It should continue through everything that comes after. đ
#EarthDay #Aftersales #RepairAndCare #ProductLifecycle #RightToRepair
A chair is designed to last. Itâs used every day. Moved. Lived with. And over time, it shows it. A scratch here. A loose joint there.Not failure, just part of its life.
The question is what happens next?
For brands, that moment matters. Itâs where value is either lost⊠or extended.
At SYW, we help turn those moments into continuity, connecting repair, care, and refurbishment into one seamless aftersales experience.
So products stay in use, longer. And relationships last even longer.
#Aftersales #FurnitureDesign #ProductLifecycle #RepairAndCare #SYW
Our Co-Founder & CEO, @hasna_kourda took to the stage at ChangeNOW 2026 as a guest keynote speaker for Worn Out: Fashionâs Waste Problem and she made our team PROUD!
This conversation was all about the how. How we use regulation, new business models, and infrastructure to actually make a change. Real stuff for real change, and not just âactingâ in good intention.
A huge thank you to Julia Faure, Omoyemi Akerele, Simon Peyronnaud, and Lewis Akenji for bringing so much honesty and vision to the table, and to Rachel Arthur for moderating it and pulling everything together so beautifully. And of course, to the ChangeNOW team for building the kind of space where ideas actually have room to grow.
And finally to everyone who came and made it a real conversation, not just another panel.
Weâre walking away reminded that the future doesnât get built on good ideas alone. It gets built on the systems brave enough to carry them. Well done Hasna!
#ChangeNOW #Change100