As we celebrate today, let us join hands to protect our Telecom Infrastructure.
Thank you for keeping the Nation connected! #WorkersDay2026, #MayDay2026, #LabourDay, #InternationalWorkersDay
As we celebrate today, let us join hands to protect our Telecom Infrastructure.
Thank you for keeping the Nation connected! #WorkersDay2026, #MayDay2026, #LabourDay, #InternationalWorkersDay
FAQs on Compensation to Consumers for service downtime.
Who is eligible to receive compensation?
You may be eligible if:
• You experienced poor network service in an affected Local Government Area; and
• You made at least one outgoing revenue generating event (billed call, SMS, or data session) during the relevant period.
Does the compensation apply to voice, data, and SMS services?
Yes. It covers service failures affecting voice, data, or SMS services.
FAQs on Compensation to Consumers for Service Downtime.
Who is eligible to receive compensation?
You may be eligible if:
• You experienced poor network service in an affected Local Government Area; and
• You made at least one outgoing revenue-generating event (billed call, SMS, or data session) during the relevant period.
Service Downtime
Does the compensation apply to voice, data, and SMS services?
Yes. It covers service failures affecting voice, data, or SMS services.
@dr_aminumaida , Executive Vice Chairman/CEO, Nigerian Communications Commission (NCC) and Mr. @OlayemiCardoso , Governor of @centralbankng (CBN), in a group photograph with NCC and CBN top Management Staff, during the signing of Memorandum of Understanding to safeguard consumers in the telecommunication and financial sectors against fraud on the 20th April 2026, at the CBN Headquarters Abuja.
Earlier today, the Chairman of the Board of the Nigerian Communications Commission (NCC), Chief Idris Olorunnimbe, and the EVC/CEO, NCC, Dr. Aminu Maida, paid a working visit to the Inspector-General of Police, Mr. Olatunji Disu psc, at the Police Headquarters, Louis Edet House, Abuja.
Their discussions centred on deepening collaboration on the security of telecommunication infrastructure and the ongoing implementation of the Presidential Order on Critical National Information Infrastructure (CNII), as well as enhancing cooperation between both institutions to bolster Nigeria's security architecture.
We have directed all MNOs to compensate consumers for poor service delivery.
What does this mean for you? How will it work?
Find out everything you need to know in our comprehensive FAQ.
Click the link in our bio
We’re currently live in Enugu for a workshop titled “Bringing the Digital Divide in the Age of AI: Harnessing (ICT) for Innovation Economic Growth and Sustainable Development”. Day 1 #bridgingthedigitaldivide
#Ncc #Uspf #Fmocide
