What is Healthwatch Liverpool?
We are your independent, local champion for health and social care services. Think of us as the link between you and the people who run NHS and social care services in Liverpool.
1️⃣ We Listen To You - our main job is to hear about your experiences: good or bad. Whether it's about your GP, dentist, hospital or care home, your story helps us understand what's working and what needs to improve.
2️⃣ We use your voice - We don't just collect stories. We share what you tell us (anonymously) with the decision-makers in Liverpool and at a national level. We use your feedback in reports and meetings to push for real, positive changes in local services.
3️⃣ We give you information & signpost - Unable to find a mental health service? Not sure which service to contact? We provide clear, confidential information and signpost you to the right local support for your needs.
4️⃣ The Live Well Directory - We managed Liverpool service information on The Live Well Directory! It's your one-stop shop to find local groups, services and activities for your health and wellbeing [link in bio]
Have your Say
Had an experience with a health or care service in Liverpool? Share it with us. It's confidential and can help make care better for everyone. Talk to us. We're listening. Your experiences can help drive change.
We have a new ADHD report out! You can read it on our website or in a link in our bio!
In recent years, awareness of ADHD in society has increased significantly, as has the number of people seeking help for the condition. This report seeks to help NHS decision-makers understand the challenges and the improvements that those seeking support want to see.
We are visiting local hospitals 🏥 in the upcoming weeks collecting patients’ experiences of the corridor care and the emergency departments.
If you or your loved one has a feedback, we would love to hear about it!
Please share your thoughts in a survey in our bio!
Heartburn Health is live in Liverpool! This national research programme aims to improve care for people with heartburn, indigestion, or acid reflux.
We’re seeking volunteers aged 55-79 who experience these symptoms regularly or use medication for them.
Help shape better care ➡️ Enrol online now via
Questions? Call 0808 281 4772.
We’re listening. 🎧 Tell us what you think about the NHS App! Whether you use it daily, occasionally, or haven’t tried it yet, your experience matters. Share your voice! Link to the survey is in our bio 🔗
Concerned about accessing an NHS dentist in Liverpool? Our new report breaks down the current state of local dentistry. Get the facts and insights: link to the full report is in our bio.
#healthwatch #liverpool #dentistry
Happy Christmas from everyone at Healthwatch Liverpool!
Our opening hours are:
December 24th: 9am-3pm
Christmas Day and Boxing Day: CLOSED
December 29th: 9am-5pm
December 30th: 9am-5pm
December 31st: 9am-3pm
January 1st 2026: CLOSED
January 2nd 2026: 9am-5pm