We’ve listened to the feedback from BSL users and have created this step-by-step video to make accessing support through our website even clearer.
In the video, we show you:
• How to access support by visiting afplus.org
• What happens when the form automatically appears on your screen
• How to select the type of support you need including help with PIP payments (advicePLUS), finances (moneyPLUS), energy bills (energyPLUS), general advice or wellbeing (wellbeingPLUS).
• What to do if you select the wrong option (don’t worry, we can sort this internally)
• How to upload a video in BSL instead of writing in English
• How to record and submit a selfie video explaining your situation
• How to choose your preferred contact method, BSL via FaceTime, or written English by text or email
There is no requirement to write in English.
You will just need to provide your name, email and mobile number before submitting the form.
We are committed to making our services clearer and more accessible, and we thank you for your feedback.
Join the Business Ambassador Scheme with deafPLUS!
For over 50 years, deafPLUS has been empowering deaf people and their families. By raising funds or donating, you can help break down the daily barriers that deaf people face. Together, we’ll make your workplace inclusive and accessible to all deaf and hard of hearing individuals.
💼 How It Works:
Join us on our journey to eliminate communication barriers.
We’ll help set your fundraising goals and tailor solutions for your organisation to ensure inclusivity.
deafPLUS is ready to adapt to your unique needs, ensuring everyone feels welcome.
Be the change! Embrace inclusivity in your workplace today.
📧 Get in touch: [email protected]
#TeamAD - Stronger Together 💚
Our incredible team from Action Deafness, alongside our newly joined colleagues from deafPLUS Services, here at DeafEXPO.
Together, we're showcasing our wide range of services and support for Deaf, Deafblind and Hard of Hearing communities, as well as tailored Accessibility Solutions for organisations and businesses.
Come and connect with us! 👐
@deafplus_uk@deafexpouk
#DeafEXPO #StrongerTogether #Inclusion #Accessibility #Community #Collaboration
To Infinity & Beyond. The Great Evolution of Action Deafness 🌟
At @deafexpouk and @britishdeafassociation Conference, our CEO Craig Crowley MBE and @deafplus_uk Executive Reg Cobb shared reflections on the future of @actiondeafness we continue growing into a national Deaf-led organisation across England and Wales.
📜 Honouring our heritage while embracing innovation through collaboration, partnership and integration.
👐 Not choosing between heritage or innovation, but bringing them together.
🙌 Building on our legacy and going beyond into the future, our focus remains the same: 👤 The individual. 👥 The community. 💚 The impact.
@actiondeafnesscymru
#DeafEXPO #DeafCommunity #Heritage #Legacy #Innovation
We’re off to @deafexpouk Birmingham!
Come and visit the team from deafPLUS services at Deaf Expo on the 15th & 16th May 👋
We’ll be there sharing information about:
- energyPLUS
- moneyPLUS
- wellbeingPLUS
- advicePLUS
Whether you want support, guidance, or just a friendly chat, we’d love to meet you and show you how our services can help.
📍 Birmingham
Friday 15 May: 9:30am – 5:00pm
Saturday 16 May: 9:30am – 4:00pm
Come and say hello at our stall, we can’t wait to see you there!
#deaf #deafcommunity #deafawareness #deaf #hardofhearing #BSL #britishsignlanguage
Having issues with Access to Work support?
You are not alone, deafPLUS services is here to help.
We understand that dealing with Access to Work can feel stressful and overwhelming, especially if you are experiencing:
• Payment delays
• Applications being denied
• Cuts to your ATW support
• Ongoing issues with your claim
Private support is available, and you do not have to talk in a group.
Email [email protected] to arrange a private chat. BSL-friendly support available.
#deaf #deafcommunity #deafawareness #deaf #hardofhearing #BSL #britishsignlanguage
We’re excited to be attending Deaf Expo on May 15th & 16th!
Come and meet the deafPLUS services team at Stand 440, right next to the NDCS, and learn more about the support and services we offer to the deaf community.
💬 advicePLUS
💷 moneyPLUS
💙 wellbeingPLUS
⚡ energyPLUS
We’re looking forward to connecting with you, answering your questions, and sharing how deafPLUS services can support you.
See you there! 👋
#deaf #deafcommunity #deafawareness #deaf #hardofhearing #BSL #britishsignlanguage
Accessibility online starts with awareness.
For Deaf and deafblind communities, clear communication matters, from lighting and positioning to clothing choices and captions.
Small changes can make content easier to understand and more inclusive for everyone.
This Deaf Awareness Week, take a moment to think about how your content is seen, understood, and experienced by others. 💙
#deafblind #deaf #deafcommunity
Financial services play a major role in everyday life, yet many deaf people still face barriers when trying to access clear information, communication, and support within the industry.
This report, Deaf Equity in Financial Services, highlights the real experiences and challenges deaf people face when navigating financial systems and why accessibility and inclusion must continue to improve across the sector.
By sharing real stories, data, and lived experiences, this report opens an important conversation about equal access, deaf awareness, and creating services that work for everyone.
If you work within financial services, have experienced these barriers yourself, or want to better understand the importance of accessibility, we encourage you to read the report and be part of the conversation.
Happy Deaf Awareness Week.
@nationwidebuildingsociety
#deaf #deafcommunity #deafawareness #deafculture
Access to clear information should never be a barrier, yet many deaf people are still left navigating services that are not built with them in mind, often leading to confusion, stress, and feeling unsupported.
At deafPLUS services, we exist to change that by delivering deaf-aware support that is clear, accessible, and built around real everyday needs, ensuring people feel understood and confident in the decisions they make.
Through AdvicePLUS, WellbeingPLUS, MoneyPLUS, and EnergyPLUS, we provide guidance that helps you understand your options, manage your situation, and move forward with clarity, whether that is with your finances, your wellbeing, or staying safe and informed with energy services.
Our focus is simple: to remove barriers, build confidence, and make sure no one feels like they have to face these challenges alone.
Happy Deaf Awareness Week!
#deaf #deafcommunity #deafawareness #deafculture
Last week, our Bromley office attended Care Information Day in Orpington!
It was a really informative and worthwhile day, giving us the opportunity to meet new people, network, and raise awareness of our services within the local community.
One of the highlights was meeting Gemma Turrell, who was especially interested in energyPLUS and our CO alarm support.
It’s great to see our services reaching such a wide audience and connecting with the community in meaningful ways.
Thank you to everyone who stopped by to speak with us!
#deaf #deafcommunity #deafawareness #deafculture
We’re hiring! 🥳
We’re looking for a BSL user to join our team as an Equipment Officer, supporting deaf, hard of hearing, and deafblind residents in Ealing through essential equipment services.
This role is about making a real difference by assessing needs, recommending the right equipment, and delivering a person-centred service that helps people feel more independent, informed, and supported in their everyday lives.
The role is part-time (25 hours per week), hybrid (Ealing-based), and offered as a fixed-term maternity cover for up to 12 months.
If you’re confident using BSL, have strong communication skills, and want to be part of a team that is focused on breaking barriers and improving accessibility, we’d like to hear from you.
To request a job description and application form, please email: [email protected]
Application deadline: Thursday 14th May 2026 by 5pm
Interviews: Week commencing 25th May 2026
#deaf #deafcommunity #deafawareness #deafculture
