We hear nothing beats a Jet2 holiday, but our events over the last several weeks have come pretty close.
Last week, the team bounced from Paris to London for:
✨ The MarTech Summit
✨ A hosted dinner at Lasserre in Paris
✨ Business of Apps London
✨ Happy hour with Aperture at Paddle Shoreditch House
If we could sum up learnings and chats with marketers we met along the way in one sentence, we’d say marketers are done debating AI and deep in the work of using AI to build their next campaigns.
Every first Friday of the month, our team from around the world gathers for First Friday Socials. This month: LEGO building! We ran two sessions to span our APAC and Americas time zones, so everyone had a chance to join without sacrificing sleep. 🧱
As a globally distributed team, we believe in setting aside dedicated time to connect. Our quarterly Ami Connect budget gives every team member a chance to do just that by grabbing a coffee, sharing a lunch, or (sometimes!) ordering a LEGO set and connecting with Ami's around the globe, virtually or in person.
Huge thanks to Rachel Cobb for dreaming up this month's LEGO session and making it happen!
Slow Growth is the New Flex. 📈
Colin Nederkoorn, CEO of @customer.io , is proof that patience & data beat "blitz-scaling."
He built an AI business from the ground up, focusing on a mindful, data-driven approach. It paid off—big time.
Tune into The Tech Glow Up for the full masterclass on:
✅ Research & Data Focus
✅ Persistence & Coaching
✅ Becoming Business Infrastructure
Link in bio to listen!
#SlowGrowth #StartupLife #CustomerIO #TechGlowUp #FounderStory DataDriven CEO
Come kick off SXSW at the Customer.io Inbox Lounge 💌
No drip campaigns, just drip coffee. We’re taking over @joscoffee downtown March 12 + 13. Stop by for free drinks, free tacos, ATX recs, email hot takes, and a photo booth photo op.
See you there 🤠
Happy International Women's Day 💚
We work alongside some of the most talented people in this industry, and a lot of them happen to be women. Today we're celebrating them, and all of the women we've shared space with: our teammates, customers, partners, collaborators, and everyone in between.
A special shoutout to FeMail, our Ami resource group for women and allies at Customer.io. FeMail creates space for connection, support, and community through AMAs, volunteer events, mentorship, and everything in between. This week they volunteered with Percent Pledge to give resume feedback to young women from Girls With Impact.
Here's to the women who build, lead, and make everything we do better!
Customer.io is a team of people who care deeply about our work and about each other. And, we're looking for more great people to join us!
We believe that when people feel supported, they do their best work. So we built benefits around that:
❇️ 100% of medical, dental, vision, mental health, and insurance premiums covered—for you AND your family.
❇️ $1,500 annual healthy living budget
❇️ Unlimited PTO (with a recommendation of taking at least 20 days)
❇️ A full month of paid sabbatical after 5 years
❇️ $1,500 home office setup stipend + $250/month remote work stipend
❇️ $300/month coworking reimbursement
❇️ $2,000 annual professional development budget
And a genuinely amazing team that gets together in places that you'd be excited about (Portugal, Greece, and Mexico to name a few)
We're hiring across engineering, product, sales, customer success, and more. Check out our open roles and apply today (link in bio)
Hey Austin, we're taking over @joscoffee Downtown next week during SXSW, March 12 & 13! ✨
Stop by, grab a drink and a taco on us, and check out some of the fun surprises that await you on the patio (rumor has it there may be a photo booth!?)
Then, find us March 16-18 at the SXSW Expo. See y'all soon! 🤠
Your plain text email is probably outperforming your beautifully designed one.
Naomi West is a Senior PMM at Customer.io, and she sat down with @the_marketing_millennials to talk about why plain text often wins, why open rates are the wrong thing to obsess over, and what actually drives clicks and conversions.
Every December, we ask our people a simple question: what do you care about?
This last year, the answers ranged from a senior dog sanctuary in Colorado, to Huntington's disease research in the UK, to arts ensembles in Chicago, to a to housing support for women and children escaping domestic abuse, to a cat sanctuary in Texas.
For the 6th year running, every Customer.io teammate received $250 cause credits through Percent Pledge to donate to the causes that matter most to them, and in 2025, we raised over $92k for 379 organizations around the world (114% to goal)!!
(dog and cat tax included, of course, from @peppersseniordogsanctuary and @beardensanctuary )
