Language matters. Choosing supportive words can help people feel seen, heard, and respected. https://www.samhsa.gov/mental-health/what-is-mental-health/how-to-talk #SeeThePerson #MHAM2026 #WordsMatter
Did you know? You can now track your benefits application without logging in to COMPASS! My Benefits Status Tracker is a new tool that shows you where your application is in real time! Check your status anytime at trackmybenefits.pa.gov.
Did you know that CBH providers can request language interpretation services (including in-person, video, or telephone interpretation services) for member appointments? Learn more about language assistance resources provided by CBH at /cbh-providers/provider-resources/language-assistance-resources/
🇪🇸 ¿Sabías que los proveedores de CBH pueden solicitar servicios de interpretación de idiomas (p. ej., interpretaciones en persona, por videollamada o por teléfono) para las citas de los miembros?
¡La #Línea988 es ahora más accesible con los nuevos servicios de mensajes de texto y chat en español! Si necesitas ayuda, textea o chatea en 988 hoy mismo.
Young people thrive when support comes early. Encouraging open conversations about mental health can help children and teens feel supported in reaching out. https://www.samhsa.gov/mental-health/what-is-mental-health/how-to-talk/young-people #SeeThePerson #MHAM2026
In just a few days, we’ll come together for the 988 Walk • Run • Stroll • Roll — a 5K walk, run, or stroll dedicated to connection, compassion, and mental health support. Register now at DBHIDS.org/988-5K #9885K #988Philly #988PhillyWalk
Annually, CBH conducts a review of all resolved complaints and grievances, as well as the Provider Satisfaction Survey (PSS) results. The purpose is to gauge CBH Quality Management’s performance per-provider report, obtain provider feedback, and identify themes in levels of care across complaints and grievances.
As in the past several years, CBH will hold several information sessions on the complaint and grievance process, as well as a discussion of identified themes. The sessions not only review the complaint and grievance process but also the provider’s expectations, as well as the expectations the provider should have of CBH. The sessions are 60 minutes in duration.
Multiple Sessions
June 8 | 2-3 p.m. - /event/215747b7-f77b-436e-8499-76f2b1cf450c@2046864f -68ea-497d-af34-a6629a6cd700
June 17 | 10-11 a.m. - /event/b9d39c63-bc16-47f1-bf10-28405652bd2d@2046864f -68ea-497d-af34-a6629a6cd700
June 23 | 1-2 p.m. - /event/789a367c-96b2-484b-a40b-d62143dd46d6@2046864f -68ea-497d-af34-a6629a6cd700
You’re strong—we know, but it’s ok to not be ok, and you don’t have to go at it alone. Our network of over 200 providers is here to help you and your loved ones heal.
If you are enrolled in Medicaid, you are likely a member of CBH. We work with our state partners at the PA Department of Human Services through the PA HealthChoices program.
Learn more about CBH membership at /members/welcome-to-cbh/
Our Provider News Blast delivers the latest provider bulletins, notices, contracting opportunities, and training events—helping you stay informed and better support the Philadelphia residents you serve.
Sign up today to receive timely updates and stay engaged with CBH: /subscribe?u=583984c5ef228b3c2a2e8419e&id=7e4a245d16
The Beck Institute and the Evidence-Based Practice and Innovation Center (EPIC) will host a free workshop series to support line staff in developing the CT-R skills needed to support members in their day-to-day lives. This series will be a hybrid of training and consultation, with a focus on building internal capacity for delivering CT-R.
Join us for an Overview Session on June 9th. Register here: https://beckinstitute.zoom.us/meeting/register/8qlbZwfOQpObleeTd4O99A?utm_source=CBH+Provider+News+Blast+List&utm_campaign=b841197299-EMAIL_CAMPAIGN_2024_08_29_08_37_COPY_01&utm_medium=email&utm_term=0_-86429a7e0b-487473167#/
Sometimes the most important step is listening. Taking time to listen to the concerns of a young person in your life can help them feel safe sharing what they’re experiencing. https://www.samhsa.gov/mental-health/children-and-families #MentalHealthAwarenessMonth #MHAM2026
