Here is a little story from one of our customers. Thanks
@pamungkas.rk for sharing this with us.
We hope all your bike dreams come true 🙏
"Hi Bower Bikes,
Thanks for the message on Instagram. Apology for my slow response, and finally, I got a chance to write you my story.Â
I am Raka Pamungkas (he/him), an international student at the University of Sydney to pursue my PhD.Â
Here is my story with Bower Bikes:Â
Earlier this year, I moved from Surry Hills to the Inner West of Sydney because I love the vibes in this area. Since beginning my doctoral program last year, I had long dreamed of cycling to and from the University of Sydney. That dream came true when a friend told me about Bower Bikes in Summer Hill.
In early September, I visited Bower Bikes, and a very kind staff member patiently answered all my questions as a complete beginner in the cycling world. I decided to purchase a second-hand red bike for AUD 120. It's the perfect price for a student! Since I was just starting cycling, I made it a routine to ride daily to Burwood Station, park my bike, and then take the train to university.
Unfortunately, on the afternoon of 24 September, when I returned from university, I discovered that both wheels of my bike had been stolen. I was shocked. As an international student, all I could do was take photos and report the incident at Burwood Police Station.
Afterwards, I brought the bike frame by train to Bower Bikes, intending to donate it and buy another bike. To my surprise, I met Greg, who kindly offered to look for spare wheels and tyres that might still be available at Bower Bikes. Honestly, I didn’t expect much. I thought, it is what it is. I had been careless, assuming Sydney was super safe, and had only locked the frame; not the wheels. But petty crime can happen anywhere, and Sydney is still a big metropolitan city.
Amazingly, just three days later, Greg called to say the bike had been fixed and was ready to collect. I was very happy. I went back to Bower Bikes and paid only AUD 40. Greg even gave me another lock and taught me how to properly secure both wheels.
I can’t be thankful enough.
Thank you, Bower Bikes!"
