Flowcart is now SOC 2 compliant!
Security and trust are fundamental to how businesses and customers interact on WhatsApp. As more commerce moves into conversational channels, protecting customer data and ensuring platform reliability becomes even more critical.
We’re excited to share that Flowcart has achieved SOC 2 compliance, reinforcing our commitment to the highest standards of security, data protection, and operational integrity.
This milestone means businesses using Flowcart can confidently:
- Protect sensitive customer and transaction data
- Rely on secure, audited operational processes
- Scale conversational commerce with enterprise-grade infrastructure
As brands increasingly use WhatsApp to drive discovery, engagement, and checkout, security must be built into every interaction.
SOC 2 compliance is an important step in our journey to make conversational commerce both powerful and trusted for businesses and their customers.
A big thank you to our team and partners who helped make this possible.
We've always believed the best place to sell is where your customers already are.
For millions of people across Africa and beyond, that place is WhatsApp.
Together with Peach Payments, we've made it possible for brands to take customers from curious to checkout entirely inside a chat.
No links to click. No websites to load. No payment details to re-enter.
One conversation. One tap. Done.
See how it works in the video below:
/watch?v=M6ZTTtYrvrE
Commerce isn't just about transactions. For Sheila, it's about time with her daughter.
Sheila Minayo started Bundles and Snuggles to help new parents in Nairobi find quality baby essentials that she struggled to find herself as a first-time mum.
As her business grew, so did the chaos. Inquiries coming in across Facebook, Instagram, and WhatsApp. Missed messages. Missed orders. Missed income.
Today, Sheila manages everything from sales, chats, inventory to payments in one place on Flowcart. Orders that used to take much longer now take an average of one minute.
No missed deadlines, no missed orders.
Over 1 million customers have now completed a checkout directly inside WhatsApp using Flowcart. Behind every one of those checkouts is a business owner like Sheila building something real, one conversation at a time.
Read her story below:
/conversational-commerce-helps-sheila-serve-new-parents-in-kenya/
We just made checkout smoother for merchants in Nigeria.
Monnify is now live inside Flowcart, so your customers can pay through bank transfer, cards, or USSD right inside WhatsApp without hopping between apps.
A smooth chat now leads to a smooth checkout.
Less friction. More conversions. Happier customers.
Commerce is shifting (again). OpenAI just dropped instant in-chat checkout inside ChatGPT. Think:
“Waterproof hiking boots under $200” → search it See live price, stock, shipping info
Add to cart → pay instantly via Stripe… all without leaving ChatGPT.
Pretty wild. But here’s the thing: it’s just the opening act.
What’s missing?
- Only Stripe + a few pals (sorry, no M-Pesa, PayFast, or mobile money yet).
- Merchants flying blind with no visibility on what shoppers search before checkout.
- Mostly Shopify stores. Travel? Retail? Healthcare? Services? Not covered.
The signal is loud and clear: commerce belongs inside conversations.
At Flowcart, we’ve been living in that future already on WhatsApp where billions hang out daily.
With Flowcart you can: ✨ Pull customers straight into chat with smart campaigns 🛒 Let AI build carts and recommend products in-chat ⚡ Offer instant in-chat checkout with multiple payment gateways across the globe including Stripe, M-Pesa, PayFast, Paystack, Flutterwave & more. ♻ Recover carts, reward loyalty, integrate into ERP, drive repeat sales inside WhatsApp
So while OpenAI is bringing instant checkout to Shopify + Stripe merchants, Flowcart is already powering full-stack conversational commerce for brands across Africa and beyond.
The race is on: whoever nails end-to-end chat commerce (discovery → purchase → loyalty) across every region and payment rail… defines the next decade of digital sales.
We’re seeing it play out every day on WhatsApp with Flowcart.
If your customers are chatting, they’re ready to buy. Let’s turn those chats into revenue: flowcart.ai
Big news for South African merchants! Flowcart now integrates with PayFast, adding to 10+ payment gateways already on our platform.
What this means for your business: - Faster checkouts: Customers add to cart and pay in seconds, all inside WhatsApp.
- More options: Cards, Instant EFT & more with PayFast.
- Secure payments: Backed by PayFast’s trusted infrastructure.
- Higher revenue: Fewer drop-offs, more completed orders.
At Flowcart, we’re committed to making payments seamless so your customers can pay fast and you can grow faster.
Black Friday on WhatsApp
Flowcart has helped hundreds of merchants crush Black Week, and now it’s your turn.
This free webinar gives you a clear 3-step playbook to win:
- Grow your audience before the deals begin
- Drive massive revenue with campaign excellence
- Turn buyers into repeat customers after the hype
We’ve built templates, tools, and bonus credits to help you succeed.
📅 Thursday, 25th September
🕒 5 – 6 PM EAT
Register here: /events/maximiseblackfridayrevenuewithf7373685599641300992/theater/
Don’t miss it. Join us and get your Black Friday WhatsApp strategy ready.
Stripe Payments Now Inside WhatsApp with Flowcart!
No more redirects. No more drop-offs. With Flowcart’s new Stripe integration, your customers can browse, add to cart, checkout, and pay all without ever leaving WhatsApp.
Here’s how it works:
First payment → Secure Stripe link shared in chat
Next time → Card saved, pay in one tap inside WhatsApp
Flexible → Customers can switch or update cards anytime
- Supports multiple currencies.
- PCI-DSS compliant.
- Faster checkout = more sales closed.
Flowcart + Stripe = simple, secure, lightning-fast revenue growth.
👉 Book a demo here https://www.flowcart.ai/book-demo to learn more.
Flowcart doesn’t just talk commerce. It closes the sale.
Our in-chat checkout engine eliminates the biggest point of drop-off by letting customers check out directly inside WhatsApp.
Cart previews, urgency triggers, and one-tap payments mean your sales don't just start fast, they finish fast.
Faster checkout means more revenue.
Flowcart’s AI-native infrastructure lets teams launch end-to-end, prompt-based sales journeys in minutes.
From ad click to abandoned cart recovery, every step is automated, personalised, and performance-driven. No tech team needed.
The power of a full-stack growth engine is now inside WhatsApp.
Flowcart is now powered by GPT-5.
The world’s most advanced AI is now built into Flowcart. Your WhatsApp store can hold natural, sales-focused conversations that feel personal to every customer.
GPT-5 suggests the right products, builds carts instantly, sends payment links without delay, and adds loyalty rewards on the spot. It answers questions in real time, recovers abandoned carts, and keeps customers engaged long after their first order.
All of this happens automatically so you can focus on growing your business.
Book a demo and see GPT-5 in Action.
Flowcart is already powering WhatsApp commerce for over 300 brands and we’re just getting started. In mobile-first markets, your revenue channel needs to speak the same language as your customers. That language is chat.
Have an ecommerce site? Flowcart plugs into your existing setup and converts conversations into measurable revenue.
Turn conversations into conversions, at scale.
