@octopusenergy
Greg Jackson
REPOST REPOST REPOST GET THIS SEEN WE NEED TO COME TOGETHER….
You make me laugh….
I’m sick of seeing you, your team and your “partners” attending awards and celebrating success while managing agents and installers are falling apart every single day.
Businesses are collapsing. People are losing jobs. Families are under real pressure trying to cover bills, rent, mortgages — just to survive. I’ve even heard of someone being pushed to the point of considering suicide.
And yet, you continue to promote growth, new deals and partnerships as if everything is thriving.
How do you justify that?
We don’t want PR. We don’t want excuses about inspections or processes.
We want one thing:
👉 When will payments for January ECO submissions be released to managing agents and installers?
A clear, honest date. That’s it.
Because right now, people aren’t just waiting — they’re suffering.
The delays, the lack of communication, the ongoing retention of funds… it’s gone on far too long. Businesses cannot survive like this.
So I’ll ask again:
When will payments be made?
And if there’s no clear answer — is a protest outside your London headquarters the next step?
Anyone else still waiting on answers?
Extremely frustrated with Octopus Energy’s handling of my EV charger install. It has not worked since 29th March, and resolving this has been a nightmare — excessive phone wait times and constantly changing stories about what the issue is. I am apparently expecting an engineer today, yet I’ve received no written confirmation whatsoever, just a verbal date and time. Octopus really needs to spend less money on marketing and far more on basic customer support, communication, and maintenance engineers.
